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HEY Credit Union: Loans reviews

4.99
Based on 322 reviews, last reviewed 22nd May 2025
25200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
3 star
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2 star
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1 star
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Latest highest rating:

5

Very good had a few loans very helpful Very good had a few loans very helpful Reviewed on: 22nd May 2025
Louise mcmillan 's avatar
Louise mcmillan

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (322)

Review of the HEY Credit Union, Loans:

Quick service.

5
Quick service. Friendly staff. Decent product choices. Reviewed on: 20th May 2025

Very quick and reliable.

5
Very quick and reliable. Staff are very helpful and quick to resolve any problems Reviewed on: 21st May 2025

Hey CU have helped me on numerous occasions.

5
Hey CU have helped me on numerous occasions. I have children and when something unexpected happens that requires financial backing, Hey CU have never let me down. Many thanks to the staff and thank you for a brilliant service. I would definitely recommend. Reviewed on: 21st May 2025

Always help me when need and not long waiting

5
Always help me when need and not long waiting Reviewed on: 21st May 2025

Loans and banking

5
They are very helpful and understanding for loans and always make me feel understood Reviewed on: 21st May 2025

HEY credit union nailed it

5
HEY credit union have made the experience super easy. The whole process is smooth and easy, communication is prompt, empathetic and straight to the point. I couldn't recommend them more Reviewed on: 21st May 2025

The process was stress free.

5
The process was stress free. The checks were done using modern technology. The decision was made in a speedy manner. The staff were so polite and helpful. The big banks would learn a lot from HEY customer service Reviewed on: 21st May 2025

It is seamless and quite encouraging to be recommend...

5
It is seamless and quite encouraging to be recommended by me Reviewed on: 21st May 2025

I've used heycu for years.

5
I've used heycu for years. It's simple easy and convenient. The staff have always been amazing super helpful and just all round lovely people. I use the childbenefit plan and it's so convenient and simple. I apply for the loan , switch my child benefit payment to credit union and that payd off my loan, and the extra goes into a savings pot that I can access anytime. I honestly can't recommend this service enough and I intend to keep on you using heycu Reviewed on: 21st May 2025

A loan for my garden makeover

5
Now that I’m semi retired I’m finding managing my garden a bit of a problem so decided to give it a make over. I applied for a loan from HEY credit union to get the job done.It really couldn’t have been easier, it was quick and the staff were so understanding and friendly.The loan was in my account within days. I’m now in the process of getting quotes knowing I don’t have to worry about not having enough to get work done. Reviewed on: 21st May 2025

CU have been amazing every time.

5
CU have been amazing both times i required a loan. The first one I took out to replace my boiler even paid back interest when my loan was paid. They have always been very supportive and kind during any conversations we have needed, they have walked me through every decision and helped me greatly. Reviewed on: 21st May 2025

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