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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.99 (447 reviews)

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4.99

Based on 447 reviews, last reviewed 19th Jun 2025

37400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Never any problem, quick and easy Never any problem, quick and easy Reviewed on: 19th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (447)

Review of the HEY Credit Union, Loans:

I’ve always had a great experience

I’ve always had a great experience with Heyu Credit Union. The team are very helpful and genuinely try their best to support me whenever they can. They treat people fairly and take the time to understand your situation, which really makes a difference. I’ve found them much more approachable and supportive than traditional banks. Would definitely recommend them to anyone looking for a fair and understanding lender. Reviewed on: 2nd June 2025

They’re friendly, professional.

They’re friendly, professional. There’s no judgement and they’ll do whatever they can to help Reviewed on: 16th June 2025

Always very helpful and friendly when i contact them

Always very helpful and friendly when i contact them Reviewed on: 16th June 2025

How Credit Union have saved our lives

I have took out several loan with HEY Credit Union, and I have never once been let down and I have never missed a payment. The time where I really needed it as my rent didn’t go out and I couldn’t afford to pay it, Hey Credit Union is the ones that saved me and my 2 young boys under the age of 4 from maybe losing our home. I’d be lost without Hey Credit Union Reviewed on: 16th June 2025

Very good customer service.

Very good customer service. Easy to get through on the phone Reviewed on: 16th June 2025

Never had a issue applying or receiving a loan, the...

Never had a issue applying or receiving a loan, the payments come straight out of my child benefit so easy to pay back. Reviewed on: 16th June 2025

Always happy to help and very easy to pay back very...

Always happy to help and very easy to pay back very flexible and never had any problems Reviewed on: 16th June 2025

Great service

Great service, have used HEY credit union for both a loan and savings account. Staff always polite, helpful and knowledgeable. Reviewed on: 16th June 2025

Nice and straight forward service, manageable repaym...

Nice and straight forward service, manageable repayments with helpful customer service Reviewed on: 15th June 2025

Friendly, easy to use and so helpful

Friendly, easy to use and so helpful Reviewed on: 12th June 2025

Could bring groups together more

Nice to be part of a credit union, but it feels its strayed from the original purpose. Would like it to do more to bring the different groups together and to serve the community Reviewed on: 12th June 2025

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