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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Super responsive, great customer service

5
Service is super friendly and helpful. Very quick to payout after a claim Reviewed on: 13th September 2022

Quick & easy

5
Laka has been very easy to use and navigate around. Reviewed on: 13th September 2022

Ride with reassurance

5
Protect your bike and get like for like if things do go wrong. What’s not to like? Reviewed on: 13th September 2022

Great cover for cyclists

5
Lots of cyclist specific features e.g. crash cover. I like the co-op business model and the claims process is super easy. Reviewed on: 13th September 2022

Excellent insurance, great company

5
A very good way of doing insurance and excellent customer service Reviewed on: 13th September 2022

Fab to have a specialist cycle insurance product

5
Laka are really serious to serve all cyclists whatever their bike type and to serve this community fairly and effectively Reviewed on: 13th September 2022

Awesome company with great product and excellent service

5
Have been using Laka for 2/3 years now and very satisfied so far. Always respond quickly and help solve any bicycle issues you may have. Reviewed on: 12th September 2022

Easy to use and awesome concept

5
Very easy to use and great that it is a community driven insurance Reviewed on: 12th September 2022

Laka feels like a family

5
I haven't had to claim from Laka thankfully, but I have spoken with their support team a few times. Each time they have been incredibly responsive and helpful. I really enjoy reading the monthly updates and the transparency on where my contributions are going. Reviewed on: 11th September 2022

Best insurance company out there!!!!

5
Really love the way LAKA is taking care of the people ! They have a fast and amazing support ! Reviewed on: 9th September 2022