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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Bike people

5
Understood and dealt with my claim quickly and effectively. Not like insurance companies that you feel are always ripping you off! Reviewed on: 7th October 2021
rupertlewis@mac.com's avatar
[email protected]

Truly Awesome

5
No quibble payout and excellent support through the claim service Reviewed on: 7th October 2021
kevinpaterson@blueyonder.co.uk's avatar
[email protected]

Flexible and low cost

5
Like how we only pay what’s needed. I have not had to use the insurance yet but I like how each month I get a clear breakdown of what I’m paying and why. Reviewed on: 7th October 2021
Mark Taggart's avatar
Mark Taggart

Excellent service

5
Excellent service and best on the market. Reviewed on: 7th October 2021
Rob Kellaway's avatar
Rob Kellaway

Easy, hassle free bike insurance

5
Recommend Laka to all my cycling friends. Easy to use, straightforward claims process, claims settled quickly and without fuss. Cannot recommend highly enough. Reviewed on: 7th October 2021
GW23's avatar
GW23

Amazing

5
Amazing, caring, personal approach to their customers. Reviewed on: 7th October 2021
Tracy Crossman's avatar
Tracy Crossman

Honest and friendly.

4
With Laka you don’t feel like your at the mercy of an anonymous corporate giant out there to make as much money from you and your misfortune as possible. They are a really friendly, down to earth but competent bunch. Honest and helpful. Reviewed on: 7th October 2021
Daniela T.'s avatar
Daniela T.

Insurance how it should be!

5
Open. Honest. Transparent. The way insurance should be, and Laka re-established the mould and offer bike insurance that is fair and equitable for all. Chapeau. Reviewed on: 7th October 2021
Rupert Englander's avatar
Rupert Englander

Great customer service

5
Following an accident last year, Laka were incredibly helpful in getting me back on a bike. Their staff couldn’t have been more helpful. Reviewed on: 7th October 2021
Ashley Dunn's avatar
Ashley Dunn

Innovative and easy to use

5
Finally a fair and transparent approach to insurance coupled with a speak user experience and fresh look overall! Reviewed on: 7th October 2021
Possert Barbara's avatar
Possert Barbara

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