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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
97% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Good team

5
Helped me out to get the bicycle insurance I needed Reviewed on: 7th September 2019

Insurance that makes sense

5
Finally an insurance company working WITH their clients: the people! Love it Reviewed on: 6th September 2019

Absolutely everything!

5
A unique insurance model and we pay a fair premium! Reviewed on: 6th September 2019

Does what I need and speaks my language

5
I’ve loved the experience with laka. Easy to update my bikes, the rates are competitive and flex in a way that’s transparent and feels democratic. When I did have to claim earlier this year I had a very personalised service with options of solutions which let me decide the best way for me to get back on my bike. Couldn’t ask for more! Reviewed on: 6th September 2019

Intuitive insurance

5
Great insurer, knows what I need as a cyclist and puts me at ease. Reviewed on: 6th September 2019

Laka

5
Simple, hassle free and competitively priced. Reviewed on: 6th September 2019

Innovative

5
I love the way you list items by taking pics of them as well as the innovative approach to mutualisation of risks. They’ve done an incredible job with their branding and people in the cycling community talk about them as a cycle brand - rather than an insurance brand. They make people want to buy insurance rather than have it sold to them. Reviewed on: 6th September 2019

Great customer service

5
Very responsive customer service and all terms and conditions are explained very clearly. Best insurance company I have ever used! Reviewed on: 6th September 2019

Awesome

5
Just amazing!! This is great! Highly recommend! Reviewed on: 6th September 2019

Excellent service, and the perks are great!

5
Made a claim for some accidental damage and the process was quick and painless. Great stuff! Reviewed on: 6th September 2019