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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

Excellent platform with easy to understand options

5
Excellent platform with easy to understand options and good value for money, like a 50% discount for insuring 2 bikes Reviewed on: 2nd August 2024

Super fast replacement

5
Having crashed my Cervelo in training the replacement was amazing! Super fast even over Christmas. Reviewed on: 24th July 2024

Claiming was simple, and personal!

5
Claiming was simple, and personal! I felt supported rather than under suspicion (like some other insurers!) Reviewed on: 24th July 2024

I don’t have a bad thing to say about Laka.

5
I don’t have a bad thing to say about Laka. Everything from their website to claiming is super simple and straight forwards and everyone I’ve ever dealt with has been super helpful and friendly making for a great experience! Reviewed on: 23rd July 2024

Bike experts, no excess, no depreciation, SO good!

5
I didn't know I could find a bike insurance with no depreciation and no excess, and solely specialised in bicycles, this is amazing! Thank you Laka! Reviewed on: 23rd July 2024

Great customer service!

5
Great customer service, always reliable and quick Reviewed on: 23rd July 2024

The laka experience is amazing.

5
The laka experience is amazing. From the transparency in monthly statements to the personal claims service they take care to put the customer first. Reviewed on: 23rd July 2024

An insurance run by bike people for bike people!

5
An insurance run by bike people for bike people! Friendly and knowledgeable staff who are always willing to go the extra mile. Couldn't recommend enough! Reviewed on: 23rd July 2024

Laka. Always there when you need them!

5
Laka are always transparent with where your money goes and their customer service is excellent! Traffic can be a nightmare in the summer months and accidents happen, I always feel safer knowing that Laka will be there to help if I need them. Reviewed on: 23rd July 2024

Really quick and easy process.

5
Really quick and easy process. Would recommend to anyone and everyone. Reviewed on: 9th July 2024

Your insurance is yours

5
Do you need an insurance? Why not Laka? Reviewed on: 17th October 2023