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Laka: Cycle insurance reviews

4.95
Based on 2,684 reviews, last reviewed 9th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

good clear helpful. good clear helpful. bike people who get it Reviewed on: 9th February 2026
Alabaster's avatar
Alabaster

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2684)

Review of the Laka, Cycle insurance:

easy and good conditions

5
it's just so easy and the conditions don't have the loopholes that previous insurers have had Reviewed on: 7th September 2024

No stress

5
Found app very useful and easy to use. Reviewed on: 17th September 2025

I had a brilliant experience making a claim with Laka.

5
I had a brilliant experience making a claim with Laka. It was simple and easy to make a claim. I love that they send a transparent report each month with the costs of your premium and where the money goes on claims. Reviewed on: 17th September 2025

Exceptional service - highly recommended

5
Bike was written off in a race, and the experience dealing with Laka representative Steph was exceptional- fast efficient service, so easy to deal with - highly recommended Reviewed on: 17th September 2025

Brilliant cover and service

5
I’ve been really impressed with Laka Cycle Insurance. Signing up was quick and simple, and I love their community-based approach — it feels transparent and fair compared to traditional insurers. The app is easy to use, and filing a claim was straightforward with fast, clear communication throughout. My bike is a big investment and it’s reassuring to know it’s in safe hands. Highly recommend Laka to any cyclist looking for reliable, hassle-free cover. Reviewed on: 17th September 2025

It's good, but the amount of options has a price

4
At the beginning was quite flexible,but last year they've changed some options, making more expensive. Reviewed on: 17th September 2025

I haven’t had to make a claim yet, but I am confiden...

5
I haven’t had to make a claim yet, but I am confident if I do that Laka will support me and provide a good service. Reviewed on: 17th September 2025

All's cool dude.

4
All's cool dude.Easy to use website,Get an e-mail every month.Haven't claimed so far so cannot comment on how Laka fairs in that regard. Reviewed on: 17th September 2025

Genuinely Brilliant Service

5
I've had to claim twice with Laka now, and both times the experience was flawless. The team is incredibly helpful, the process is lightning-fast, and there's no hassle. It's refreshing to have insurance that offers such fantastic value for money and actually delivers when you need it. Highly recommended! Reviewed on: 17th September 2025

Best insurance

5
Thorough insurance - cycling happily around London Reviewed on: 17th September 2025

I have been using Laka for my bikes insurance for ov...

5
I have been using Laka for my bikes insurance for over a year. Luckily I have not had to do a claim but have been happy with the service they have provided and the value for money. They have great communications and easy to understand policies. Reviewed on: 17th September 2025