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Leek Building Society: Savings reviews

4.92
Based on 4,983 reviews, last reviewed 16th Mar 2026
328% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

friendly service, high interest rates, no nagging ab... friendly service, high interest rates, no nagging about online banking. Reviewed on: 16th March 2026
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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026
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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4983)

Review of the Leek Building Society, Savings:

Always very friendly informative staff and now onlin...

5
Always very friendly informative staff and now online access a bonus :) Reviewed on: 8th April 2025

Everyone here is so friendly and polite

5
Everyone here is so friendly and polite Reviewed on: 29th January 2025

The staff are friendly and helpful overall a nice at...

5
The staff are friendly and helpful overall a nice atmosphere Reviewed on: 29th January 2025

Great product range and detailed Terms and Conditions

5
Great product range and detailed Terms and Conditions Reviewed on: 29th January 2025

Really positive place to go, always a great experience

5
Really positive place to go, always a great experience Reviewed on: 29th January 2025

Staff are friendly and hard working

5
Staff are friendly and hard working Reviewed on: 29th January 2025

Outstanding customer service everytime

5
Outstanding customer service everytime Reviewed on: 29th January 2025

Great service

5
Could open later but great service Reviewed on: 29th January 2025

Great atmosphere and quick service

5
Great atmosphere and quick service Reviewed on: 29th January 2025

Staff are really helpful.

5
Staff are really helpful. They helped with queries I had Reviewed on: 29th January 2025

Poor rates, poor service.

1
Poor rates, poor service. Lack of operatives to take calls in business hours. This society appears to live in a self congratulatory bubble. They need to understand they are not special, not good and start with the basics. Anything else is akin to narcissism. Reviewed on: 28th January 2025
Reply from Leek Building Society Thank you for taking the time to leave us a review and we’re sorry to hear that our rates and service levels didn’t meet your expectations. As a mutual building society, we need to balance the needs of both our savers and our mortgage borrowers and always aim to provide competitive interest rates for both. We’re sorry that – at the present time – our interest rates are not at the level you’re looking for. We understand your concerns about the availability of our operatives during business hours and are committed to addressing this issue. Thank you for bringing your experience to our attention and we’ll use your feedback to help deliver an improved service for all of our members. Kind Regards Rob @ Leek BS Response date: 29th January 2025
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