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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (5017 reviews)

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4.92

Based on 5,017 reviews, last reviewed 25th Mar 2026

349% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

We like visiting the branch and speaking to the staf... We like visiting the branch and speaking to the staff face to face. It feels Personal Reviewed on: 25th March 2026

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Latest lowest rating:

1

Miserable staff who chat to each other and ignore cu... Miserable staff who chat to each other and ignore customers Reviewed on: 4th March 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (5017)

Review of the Leek Building Society, Savings:

Always very friendly informative staff and now onlin...

Always very friendly informative staff and now online access a bonus :) Reviewed on: 8th April 2025

The benefits of using Leek Building Society

I have been a member of Leek Building Society for more than 25 years and in that time they have always provided excellent service. In the early days, they provided me with a mortgage which came with a very competitive interest rate and latterly, they have provided me with a range of savings accounts offering a good rate of return. In addition, the staff are always professional and friendly and having seen every bank in the town (Cheadle, Staffs), closed down on a permanent basis, the beauty of the Leek Building Society is that far from closing the branch, they recently refurbished it - which shows that they intend retaining a high street presence in our town, and what's more, the branch opens SIX days a week! The only downside is the lack of a current account, however, you can make faster payments to other accounts which does come in very useful from time to time. All things considered, I am very satisfied in all my dealings with Leek Building Society. Reviewed on: 21st March 2024

Well done Leek!

Myself and my husband have several fixed rate bonds with the Leek. They offered a very commpetative rate and a face to face appointment to set them up. We like so many others do not want online banking. Reviewed on: 21st March 2024

Saved with LBS since my godmother opened an account...

Saved with LBS since my godmother opened an account fir me when I was a child and still withbthem now I'm retired Excellent and very personal service Reviewed on: 21st March 2024

Really friendly and helpful staff.

Really friendly and helpful staff. Give advice appropriate for situation and just pushing own products regardless of need. Reviewed on: 21st March 2024

My savings are my future and I trust Leek Building S...

My savings are my future and I trust Leek Building Society to provide high quality services. I have been using their products since 1974 with my first mortgage and I know their advice is dependable and sound. They have earned my trust and confidence. Reviewed on: 21st March 2024

Excellent customer service at Leek Building Society

Leek Building Society are leaders in the field of customer service. When other banks and building societies are closing branches or reducing hours Leek are doing the opposite. They retain branches and well trained staff provide great assistance. I had a recent issue with access to my online savings account and staff in the Leek Derby St branch helped me to sort it out. Imagine! An organisation that provides face to face assistance rather than pushing me towards a chatbot! Reviewed on: 21st March 2024

Excellent at keepin in touch regarding new products.

Excellent at keepin in touch regarding new products. The online experience is very good. It siuts me perfectly Reviewed on: 21st March 2024

Very friendly helpful staff.

Very friendly helpful staff. Fantastic that branches are staying open in rural sreas Reviewed on: 21st March 2024

My New Regular Savings Account

i wanted to open a Regular Saving Account within the the Branch at your Market Drayton Office. Received very polite, effective service. Made to feel very welcome. This was despite the fact I was only saving £250.00 per month. A great Team a true pleasure to do business with. Thank You Reviewed on: 21st March 2024

Great building society

Good building society, nice staff, great products Reviewed on: 21st March 2024

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