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Leek Building Society: Savings reviews

Name: Savings
Rating: 4.92 (4464 reviews)

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4.91

Based on 4,464 reviews, last reviewed 22nd Jan 2026

117% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Always great customer service I always have great customer service from the Society and I have been a member for many years. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Rude Manger I visited your Congleton Branch and your Manager(Rebecca I think) was rude and unapproachable) went opposite and opened an account with Nationwide Reviewed on: 19th January 2026

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About this product

Leek Building Society savings reviews can help you to find out more about life at Leek Building Society. How easy is it to contact Leek Building Society? And how friendly are they? Our Leek Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leek Building Society Savings reviews (4464)

Review of the Leek Building Society, Savings:

Leek Building Society Branch Review

I was completely satisfied so no improvement is needed. Reviewed on: 30th June 2022

Ashbourne branch

Love the fact you can go in branch and you still have a pass book.helpful and friendly staff at Ashbourne. Rates competitive. Reviewed on: 21st January 2026

We use the Cheadle, Staffs branch on a regular basis.

We use the Cheadle, Staffs branch on a regular basis. We cannot fault the staff in the branch, they are always pleasant, happy and acknowledge each customer with respect and friendliness. Always helpful with transactions and queries, so much different to dealing with a Chatbot or waiting ages for a phone call to be answered. Good product knowledge and a very bright, clean office. Having worked for banks and a building society, I know how important the customer experience is, indeed for some people it is a lifeline, instead of being told to “use the machine.” A lovely office and staff, Leek Building Society should be proud of the Cheadle office. Reviewed on: 21st January 2026

Satisfied Customer of the Derby branch.

I'm always happy to call in to the Derby branch. The staff are pleasant, easy to talk to and happy to help. Being a smaller saver provider, the service is on a personal level, and I really appreciate it. Reviewed on: 21st January 2026

Excellent service whenever I use the leek building s...

Excellent service whenever I use the leek building society.Always helpful and pleasant staff. Reviewed on: 21st January 2026

Very personal service.

Very personal service. The staff are helpful and queries are dealt with quickly. I am always given accurate information. When I needed a tax statement for my tax return it was with me within a couple of days. Reviewed on: 21st January 2026

A very friendly team

A very friendly team operating from a warm and pleasant environment Reviewed on: 21st January 2026

It's really good to have a local branch.

It's really good to have a local branch, staff are excellent. The only downside is that they have let their interest rates go too low. Reviewed on: 20th January 2026

Carrying with me for life !

I had a lovely lady who I initially had a consultation with we discussed every possible savings account which suited my needs she was very thorough and talked to me through any questions or doubts that I had. I have already recommended leek Society to multiple friends. And will definitely be using it in future for mortgages and savings. Reviewed on: 20th January 2026

Congleton

Savings account- staff always friendly and supportive. Store always clean. Reviewed on: 20th January 2026

I like the friendliness and accessibility of the sta...

I like the friendliness and accessibility of the staff, very helpful indeed. One thing that does irritate though- the reduction if interest rates, savers are always losing out. I do like the new layout of the building society. Reviewed on: 20th January 2026

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