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Lloyds Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.08 (143 reviews)

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2.03

Based on 143 reviews, last reviewed 23rd Dec 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

20%

68%

Latest highest rating:

5

Great car insurance Always there to help, they listen and act Reviewed on: 4th September 2024

Latest lowest rating:

1

Untrustworthy, incompetent and treat customers with... Untrustworthy, incompetent and treat customers with utter contempt. They increased my premium by over 100% without reason and failed to explain or ju... Read more Reviewed on: 23rd December 2024

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About this product

Choosing your next car insurance provider can be difficult with so many on the market. Here at Smart Money People we collect Lloyds Bank car insurance reviews from genuine Lloyds Bank customers to give you some insight into what you can expect as a policyholder.

Lloyds Bank insurance products can be traced back to 1688, now offering a multitude of policies to cover a variety of needs, such as home, business, landlord and car insurance. With a range of cover options to suit various budgets and needs, could they have the perfect policy for you? Check out the Lloyds Bank car insurance reviews on Smart Money People to make an informed decision about your next provider.

What’s the most important aspect of a car insurance policy to you? Perhaps you simply want the lowest priced premium, or maybe you’d prefer to pay for some optional extras? Accessible and communicative customer service might be at the top of your priority list? Whatever your needs, read our Lloyds Bank car insurance reviews to see how existing customers rate their policies.

Have you had a car insurance policy with Lloyds Bank? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Were you satisfied with the level of cover you received for the cost of the premium? Did you have any experience with Lloyds’ customer service? Did you have to make a claim, and if so, how well was it handled? Leave an honest Lloyds Bank car insurance review today.

Lloyds Bank Car Insurance reviews (143)

Review of the Lloyds Bank, Car Insurance:

Utterly devoid of customer service

On hold for 4 hours over 3 days and still no-one answers the phone. Reviewed on: 21st March 2023

Good customer service

Received my renewal had gone up by £80 a year. When I asked why was told it just had. Spoke with another lady called Annette she was amazing really helped me and brought down my insurance to an affordable amount. Well done Annette keep up your fantastic customer service. M Preston Reviewed on: 30th July 2021

Auto renewal nightmare

Trying to stop my auto renewal is an absolute pita. I have wasted 40mins of my life trying to call them, I hung up after 41mins. Can't do it by email so I will have to try again tomorrow, I will also cancel my bank account as I'm sooooh pi**ed off. Life's just too good for wasting time like this. Reviewed on: 27th July 2021

Rip off

Got a quote from compare the market for my car, insurance was £558 a year, tried it through Lloyds online banking and they wanted £1330 a year, more than double, what a joke... Reviewed on: 5th July 2021

Ripped us off

Moved 5 minutes down the road so apparently that makes your insurance double was paying 70 pounds a month tried to make it 151 done a new quote and managed to find the same insurance for 75 so shock they tried to rip us off Reviewed on: 30th June 2021

Rubbish response

Received renewal letter, and premium has gone up when it should have gone down! Found it much cheaper elsewhere, so now I have to stop Lloyds automatic renewal charge to my credit card. Can only do this by phoning, and they don't answer the phone. So I'll have to contact my credit card provider to tell them not to pay. AVOID! Reviewed on: 13th May 2021

Fess, fees, fees!

This lot rip you off. I insured a car with a personalised plate. I decided to sell the car, so firstly had to take off the personalised plate. £25 fee for that. With that done, I then sold the car a week later. Phoned to cancel my policy. £55 fee for that! Rip-off. If you think you might sell your car in the year of your policy, DO NOT INSURE WITH LLOYDS. Reviewed on: 26th April 2021

They RIPPED me off big time !

Instead of warning me me that they will increase premium, they went ahead and increased it. Instead of paying £35.00 a month, I was paying £68.00 a month. It was from a non claim issue from my previous company. It was not my fault. That company later sent me an email, stating NO expenses have been incurred. Reviewed on: 8th January 2021

Poor treatment

Disgraceful treatment to a loyal customer. I have been a banking customer since '95, and had van insurance for a couple of years. After my van insurance expired yesterday, inadvertently, renewal price was £258 I went on Go Compare to get a new quote. Lloyd's bank came top with £167, but when I tried to complete the quote, I was told (both online and on phone), that as I had a policy, expired or not, they could not give me the quoted price, and after spending approx 1 hour on a call, they wanted £258. In fact one of the sales team quoted £290. I eventually went with the second quote online with Budget for £180. I am now going to move my bank account from Lloyd's. Unbelievable treating an existing customer in that way. 2 fingers to you Lloyd's. You lose. Reviewed on: 28th November 2020

Do not use Lloyds Bank insurance

BE AWARE - if you cancel early for any reason they take £55 cancellation fee! I won’t use ever again - no loyalty to customers Reviewed on: 22nd November 2020

sent debt collectors for 25 pounds

they employed debt collectors to get 25 from me in relation to payments i did not owe. nothing more than a bunch of crooks Reviewed on: 13th November 2020

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