Smart Money People Logo

Lloyds Bank: Classic Account reviews

4.03
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Good and bad points

3
I have had a mixture of good and bad experiences with Lloyds bank... once they accidentally took away my overdraft leaving me short for a few days but after sorting it out in the bank and over the phone they reimbursed me for hassle, phone calls etc and haven't had issues again. Their iPhone app is one of the best that I've used and very useful to have. Reviewed on: 5th February 2017

Very good customer service, friendly and welcoming i...

5
Very good customer service, friendly and welcoming in branch Reviewed on: 15th April 2024

Excellent Security

5
Lloyds Bank has the best security and fraud prevention system I have ever seen. I enjoy the flexibility of accessing my account easily online. Reviewed on: 12th April 2024

Neigh other bank comes near.

5
I like the horse and Lloyds in general. Mostly the horse. Still, it offers decent perks and it's a bank. Never had an issue. Did I mention the horse is great? Reviewed on: 12th April 2024

Lloyds are rubbish!

1
Lloyds are rubbish! Been with them for years because that's what folk did before changing became so easy. I got so sick of complaining about their rubbish customer service I switched to Chase and never looked back. Reviewed on: 12th April 2024

Lloyds banking services are fascinating

5
Lloyds banking services are fascinating Reviewed on: 12th April 2024

Good live good transfer good company

5
Good live good transfer good company Reviewed on: 10th April 2024

lack of features...

2
Interest not particularly good and lack of features compared to challenger banks e.g. you have to pay fx fees abroad! Reviewed on: 2nd April 2024

Not much hussle simply ad your details and its done.

5
Not much hussle simply ad your details and its done. Reviewed on: 22nd March 2024

Won't let you transfer money to busineses!

3
Won't let you transfer money to business, due to over zealous staff. Making me have to paypal, cashapp or use bitcoin payments. Reviewed on: 16th March 2024

I’m with Lloyds bank since 2021 I have good experien...

5
I’m with Lloyds bank since 2021 I have good experience with them it’s my main salary account. Reviewed on: 14th March 2024

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

  • Cashback credit card

    from Lloyds Bank 4.78 from 9 reviews
    Lloyds Bank
  • Travel Money

    from Lloyds Bank 4.63 from 3 reviews
    Lloyds Bank
  • Student Mastercard Credit Card

    from Lloyds Bank 4.61 from 7 reviews
    Lloyds Bank
    View all products