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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (724 reviews)

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3.95

Based on 724 reviews, last reviewed 28th Feb 2025

700% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

2

Online banking poor, great TV ad’s Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platfor... Read more Reviewed on: 28th February 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (724)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Ok

They’re ok but prefer Chase. They give better rewards and interest! Reviewed on: 16th March 2023

Is always there

I had to deal with minor fraud on my account and they helped me quickly and effectively. I’ve had them since I was young and I will keep with them in my old age too Reviewed on: 12th March 2023

Helpful and attentive staff

Always feel valued as a customer & completely satisfied that all us being done for me & my money. Reviewed on: 12th March 2023

Very good bank

Very good bank, have never had any issues with them and their customer support is always helpful and polite. Reviewed on: 11th March 2023

Abc

Its a best bank and all I need can get from their app Reviewed on: 10th March 2023

Have had Lloyds for years

It’s good and trust worthy. My family started using it first and then they created an account for me and haven’t gone back since. Reviewed on: 10th March 2023

Efficient way of banking

Lloyds provides efficient banking methods which saves customers time and make banking much more simple and convenient. Reviewed on: 10th March 2023

Easy to use

I have been with Lloyds since I moved to the UK almost 10 years ago now, they have never let me down and have always been easy to deal with. Reviewed on: 10th March 2023

Rubbish customer service

Unhelpful staff in branch who made me decide to go to another branch who were able to answer my query Reviewed on: 10th March 2023

Years of good service

I have banked with Lloyds for more than forty years and in this time have never had cause to complain about their service. Reviewed on: 10th March 2023

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