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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

In cyber space and on the ground

Quite fast response on website and overall good communication. High interest on. Overdraft which seems to be a trend. Overall quite easy to use and secure. Not always so helpful in the branch in Uxbridge. Depend on staff present Reviewed on: 9th April 2023

I recommend Lloyds bank is the best ever

To be honest I have never see any problem in Lloyds bank. I love using Lloyds bank as my main account. I recommend Lloyds as full star to my friends. Reviewed on: 8th April 2023

Keeping your money safe

I get steady but not to many emails showing me examples of fraudulent activity and what to spot which reassures me what my bank would or would not ask for, what I can do to protect myself and there is always help available should I need it. I feel that take responsibility for my credit and how much I ask for by explaining it wouldn't be good but offers a number of ways to improve how to look after my money. I feel valued as a customer and would highly recommend them. Reviewed on: 7th April 2023

Personal experience

Lloyd's bank have been very understanding during times of financial woes, especially during the COVID lockdown period. They have always been first hand with direct communication & the only improvement could be a direction as to how to attain a larger overdraft if necessary. And if it is based on credit score than how high that would need to be.Overall, a solid bank for anyone looking to place their money. Reviewed on: 7th April 2023

spot on

been with lloyds for 35 years.Had the classic account for all that time and has been perfect Reviewed on: 7th April 2023

Aaw

Uvuhcuvuvucuvicivo o ov ovivivig Reviewed on: 6th April 2023

POSITIVE FEEDBACK WELL DESERVED IN MY OPINION

ALREADY SAID IT WELL DONE AND THANK YOU FOR A SWIFT RESPONSE WELL DONE Reviewed on: 5th April 2023

Good banking

Have been with Lloyds bank since 2009 very helpful Reviewed on: 5th April 2023

Uncomfortable

Not explained properly, confusing Reviewed on: 5th April 2023

Definitely recommend Lloyds bank

Very professional, every time I have needed help they have been great. App very easy to use Reviewed on: 5th April 2023

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