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Lloyds Bank: Classic Account reviews

4.02
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Easy current account

4
Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

Disgusting company

1
Worst in the financial industry Reviewed on: 31st March 2023

Annoying

3
It’s annoying to use llyods bank Reviewed on: 30th March 2023

ALMOST 8 YEARS WITH LLOYDS

5
Still cleary still easy to use. Reviewed on: 29th March 2023

Lloyds Bank

5
Their classic account is amazing, I have never encountered any problems with Lloyds Bank whatsoever and I highly recommend them to anyone looking to switch banks or are looking for their first bank account. Reviewed on: 25th March 2023

Great bank

4
I always feel my money is safe with lloyds. Reviewed on: 25th March 2023

No service and no common sense.

1
We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023

Nice and easy

5
Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023

Great

5
Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023

Easy online banking

5
Lloyds have streamlined their online banking app to make it super easy to use and visually pleasing. Reviewed on: 18th March 2023

Very good

5
Very good customer service and support they have Reviewed on: 17th March 2023

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