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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

trustworthy

very reliable and accurate bank and absolutely honest Reviewed on: 7th March 2023

Fast

Lloyds bank is the best bank I used very good customer service fast app Reviewed on: 5th March 2023

Easy access and use

I have a classic and some other accounts with Lloyds bank and I like simplicity so using my app is very convenient and easy Reviewed on: 5th March 2023

Best app for money

Excellent means of personal banking and very secure. Lloyd's Bank Mobile barely have problems meaning I can access my account easily . And the problems usually get resolved within a few hours. Overall Lloyds is very good! Thanks Reviewed on: 4th March 2023

Nice

Good support for customers and interest rates are low Reviewed on: 21st February 2023

Good

They are another bank that treated me fairly Reviewed on: 18th February 2023

Helpful and Honest

I spent a lot of time in branch when disconnecting financially from my ex husband and they was nothing but patient and helpful. Reviewed on: 9th February 2023

Not impressed

Got my bank closed for no reason which put me in a very bad financial situation Reviewed on: 8th February 2023

Used to be good

I have been banking with Lloyds for a long time and they haven't offered me anything useful and have kept all my accounts even my savings locked into low interest rates and never offered me any overdraft or anything. They have only provided basic banking services and I used to like them because compared to other banks they didn't have ridiculous security for simple things and didn't spy on you but now it's changed and there's really no point banking with them anymore, they don't provide me with anything but a very simple bank account and don't value me as a customer even though I'm a high earner and have a lot of savings. The good thing about them compared to other banks was that they were good for international transfers but now there's others available that are better Reviewed on: 8th February 2023

Couldn't be happier

Lloyds are always brilliant in branch. Their app and service lines are always fantastic. Reviewed on: 8th February 2023

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