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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (774 reviews)

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4.03

Based on 774 reviews, last reviewed 23rd Jan 2026

350% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Amazing experience. Amazing experience. Best customer service Reviewed on: 23rd January 2026

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (774)

Review of the Lloyds Bank, Classic Account:

do NOT bank with LLoyds

1st - why have an automated telephone menu system that forces you answer a lot of questions only to say that customer service is only available 8am-6pm = start with that instead so the customer can hang up immediately 2nd - why close branches and have everyone do internet when you don't support internet banking 24/7 3rd - the automate systems/internet banking absolutely sucks as it does NOT fully support international mobile numbers or international trnsactions Reviewed on: 21st September 2024

The online banking app is brillant easy to navigate...

The online banking app is brillant easy to navigate and move money from my different saving accounts to classic account and visa versa Reviewed on: 16th April 2025

Every Good

Good Its easy to use and convenient Reviewed on: 13th April 2025

Its online banking is spectacular, user-friendly and...

Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025

Very safe and useful banking service.

Very safe and useful banking service. Reviewed on: 12th April 2025

My the best transparent personal account.

Transparent personal account. Large selection of savings accounts. Quick response to inquiry. I have 2 years and will stay with them forever. Reviewed on: 12th April 2025

Banking made easy with Lloyd.

Banking made easy with Lloyd.All process are seamless Reviewed on: 12th April 2025

Great choice for a family

Been this this bank for 20 years and never had a problem or anything but helpfulness and kindness Reviewed on: 11th April 2025

Very good banking network with great customer service

Very good banking network with great customer service Reviewed on: 11th April 2025

They were fixing and sorted it out any problems issu...

They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

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