Smart Money People Logo

Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (761)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

classic account

5
banked with them for over 25 years! still great customer service! Reviewed on: 2nd February 2020

Best account for daily use

5
I have never had any problems with Lloyds, they even paid me in full the same day has I complained about someone taking money out of my account. Reviewed on: 2nd February 2020

Average bank account

3
I have only average experience Reviewed on: 30th January 2020

A bank and account to trust

5
In this day and age of online banking and buying on line, security is paramount. I've had my account over 12 years and over that time had my account hacked and emptied, dodgy payments to internet site's. Whenever a problem has arisen, Lloyd's team have dealt with it quickly and efficiently. I would trust my money anywhere else. Reviewed on: 29th January 2020

Good

5
Good sirves I have last 8 years for this bank account Lloyds bank in Slough Reviewed on: 28th January 2020

Rimvydas baldyska

5
Very nice bank, the best bank I ever had Reviewed on: 24th January 2020

Always good service

5
I always receive great service and the staff are so friendly. Reviewed on: 20th January 2020

Great app

4
App that looks great and works efficiently Reviewed on: 19th January 2020

Easy banking

5
I find Lloyds helpful when ever i need to contact them its easy,and quick. I use the app for my accounts and creditcards and loan all together in one handy app. Reviewed on: 17th January 2020

Very happy

4
I've been with them for 7 years and have no complaints . Reviewed on: 14th January 2020

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

  • Travel Money

    from Lloyds Bank 4.63 from 3 reviews
    Lloyds Bank
  • Student Mastercard Credit Card

    from Lloyds Bank 4.61 from 7 reviews
    Lloyds Bank
  • Club Lloyds Current Account

    from Lloyds Bank 4.39 from 582 reviews
    Lloyds Bank
    View all products