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Lloyds Bank: Classic Account reviews

4.03
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

In cyber space and on the ground

3
Quite fast response on website and overall good communication. High interest on. Overdraft which seems to be a trend. Overall quite easy to use and secure. Not always so helpful in the branch in Uxbridge. Depend on staff present Reviewed on: 9th April 2023

They were fixing and sorted it out any problems issu...

5
They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

4
I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

Easy banking happy with service bank review

1
Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Free account - never had any problems.

4
Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

Not helpful when got a cc charge on my account that...

4
Not helpful when got a cc charge on my account that I didn't recognise. Found out it was car insurance but they couldn't tell me that at the time. Reviewed on: 2nd April 2025

Reliable Banking.

5
Reliable Banking. I’ve been a customer for nearly 30 years, still trying to find fault, beginning to think it’s not going to happen. Reviewed on: 2nd April 2025

Been with Lloyd's for years,not once have I had a pr...

5
Been with Lloyd's for years,not once have I had a problem Reviewed on: 2nd April 2025

Dedicated customer for over 20 years

5
Been with Lloyds for over 20 years. Very happy with their product and service. Quick to reply to any help I need whether online or by phone. Reviewed on: 2nd April 2025

Good Good Good Good Good Good Good

5
Good Good Good Good Good Good Good Reviewed on: 2nd April 2025

No local branch in 7 miles radius.

2
No local branch in 7 miles radius.restricted deposits in post offices.unhelpful customer support who don’t have proper knowledge Reviewed on: 2nd April 2025

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