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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.90 (805 reviews)

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3.90

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (805)

Rimvydas baldyska

Very nice bank, the best bank I ever had Reviewed on: 24th January 2020

Always good service

I always receive great service and the staff are so friendly. Reviewed on: 20th January 2020

Great app

App that looks great and works efficiently Reviewed on: 19th January 2020

Easy banking

I find Lloyds helpful when ever i need to contact them its easy,and quick. I use the app for my accounts and creditcards and loan all together in one handy app. Reviewed on: 17th January 2020

Very happy

I've been with them for 7 years and have no complaints . Reviewed on: 14th January 2020

Online banking

Good bank, straighforward and easy to use. Would highly recommend. Reviewed on: 13th January 2020

A good, classic account with decent features

I've had more positive experiences with this account than any other I've tried so far. There aren't a whole host of benefits, however the customer service has been exceptional and I cannot complain. Reviewed on: 10th January 2020

Never any issues but if there is it's dealt with

24 hour UK helpline. All problems are dealt with quickly and efficiently. I wouldn't bank with anyone else Reviewed on: 9th January 2020

Great bank

Been with them since i was allowed a bank account and they have always been good to me. Reviewed on: 3rd January 2020

Good service.

Lloyd’s are a loyal bank overall. A few hiccups with payments sometimes but 9/10 they’re good. Nice staff and professional. Reviewed on: 2nd January 2020

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