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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (805)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Accont

Excellent account easy to follow statement and online platform Reviewed on: 2nd January 2020

great bank

i always get treated well and respected by the staff a great bank at clacton on sea Reviewed on: 22nd December 2019

Great Family Bank

I have banked with Lloyds since childhood and would never go anywhere else. There is a branch locally and their customer service is great. Recommended. Reviewed on: 9th December 2019

Best for banking

Lloyd's exceed all expectations in service and banking. Suitable fees, fraud prevention security and safety is top notch, easy to use online banking, excellent customer service, there is no way I'd ever change my bank Reviewed on: 4th December 2019

Nu recomand

Nu mea placut nu sunt buni nu recomand Reviewed on: 27th November 2019

Modern bank

I like that Lloyds and the LBG in general are pretty on point when it comes to mobile/tech advancements, I've had experience using Lloyds, HSBC, the Post office, Natwest and Sainsburys, and Lloyds/Halifax are by far the best user experience I know of. Now they just need to look at Monzo and keep up with them! Reviewed on: 27th November 2019

Great account.

This has been great, as it works just fine. Reviewed on: 26th November 2019

Great

Always keep me updated when I'm nearing my overdraft and helps me keep on top of it Reviewed on: 24th November 2019

Helpful bank

Find the staff very helpful and polite have no issues at all with lloyds and all my dealings with them have been satisfactory Reviewed on: 23rd November 2019

fantastic

i find banking with Lloyds is great with flexible overdrafts Reviewed on: 23rd November 2019

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