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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Helpful bank

Find the staff very helpful and polite have no issues at all with lloyds and all my dealings with them have been satisfactory Reviewed on: 23rd November 2019

fantastic

i find banking with Lloyds is great with flexible overdrafts Reviewed on: 23rd November 2019

Lloyds bank

Not a bad bank,good app which lets you check everything online,only had a couple of problems,had an unauthorised payment taken out of my account which I tried to stop but had to wait until it came out of my account ,now struggling to get it back and customer services aren't much help Reviewed on: 22nd November 2019

fab bank

been with them forever always helpful and polite Reviewed on: 22nd November 2019

good all rounder

does what is says on the tin Reviewed on: 22nd November 2019

Good solid bank

Lloyds Bank has been a good bank over the years I've used them, their banking app is easy to use and navigate. Could extend opening hours of branches however. Reviewed on: 22nd November 2019

Lazy

The local branch closed. There are few staff available at the closest branch. They pay next to nothing in interest on this and the savings account. And when I needed to pay in a cheque from the USA they charged a small fortune for a process that costs next to nothing. Reviewed on: 22nd November 2019

Lack of branches

Ok but there isn’t a branch where I live (Beverley) which makes things difficult if I do need to pop in. Also the closest one to me (Cottingham) isn’t open on a Saturday morning and I work full-time during the week therefore it’s hard for me to get to a branch if I need to. Reviewed on: 22nd November 2019

Accessible and easy to use

I have always found Lloyds to be a helpful banking service. Their phone app is accessible but secure and easy to use. Reviewed on: 22nd November 2019

Good all round bank

Bank has a great and easy to use app which most actions can be done through. Would be rated better if some of the interest rate / apr numbers were more clearly shown on the website and on the app with a calculator to calculate interest based on monthly repayments. Reviewed on: 22nd November 2019

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