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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Nu recomand

Nu mea placut nu sunt buni nu recomand Reviewed on: 27th November 2019

Modern bank

I like that Lloyds and the LBG in general are pretty on point when it comes to mobile/tech advancements, I've had experience using Lloyds, HSBC, the Post office, Natwest and Sainsburys, and Lloyds/Halifax are by far the best user experience I know of. Now they just need to look at Monzo and keep up with them! Reviewed on: 27th November 2019

Great account.

This has been great, as it works just fine. Reviewed on: 26th November 2019

Great

Always keep me updated when I'm nearing my overdraft and helps me keep on top of it Reviewed on: 24th November 2019

Helpful bank

Find the staff very helpful and polite have no issues at all with lloyds and all my dealings with them have been satisfactory Reviewed on: 23rd November 2019

fantastic

i find banking with Lloyds is great with flexible overdrafts Reviewed on: 23rd November 2019

Lloyds bank

Not a bad bank,good app which lets you check everything online,only had a couple of problems,had an unauthorised payment taken out of my account which I tried to stop but had to wait until it came out of my account ,now struggling to get it back and customer services aren't much help Reviewed on: 22nd November 2019

fab bank

been with them forever always helpful and polite Reviewed on: 22nd November 2019

good all rounder

does what is says on the tin Reviewed on: 22nd November 2019

Good solid bank

Lloyds Bank has been a good bank over the years I've used them, their banking app is easy to use and navigate. Could extend opening hours of branches however. Reviewed on: 22nd November 2019

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