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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (800 reviews)

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3.91

Based on 800 reviews, last reviewed 6th Jul 2026

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (800)

Best bank of UK

No hiden fees. Easy to use. Good service. ;) Reviewed on: 18th December 2018

Everything what you need from a bank

They provide good services that easy to use Reviewed on: 18th December 2018

Great bank, had no issues so far.

Great banking service, been using it for years and haven't had any issues. Customer service has been great both in store and iver the phone. Reviewed on: 17th December 2018

Friendly staff.

Don't know if it is just the Prudhoe branch - but a really personal feel whenever I call in / do any transactions in branch. Reviewed on: 17th December 2018

They do the job

Seems to be less and less branches=near us which isn’t convenient. They are ok. Reviewed on: 13th December 2018

Ok but probably not the best bank

Not great terms for accidental overdraft. Not great interest rates. Plus is that there is still a branch on my high street. Reviewed on: 8th December 2018

Faster in the branch

From my experience When do you have a problem it’s better to go to the local branch then online Reviewed on: 8th December 2018

good experience

Very friendly staffs always helpful Reviewed on: 7th December 2018

Easy banking

App is easy to use. App sometimes goes down for a little while but that’s technology. Over all good experience with Lloyd’s Reviewed on: 7th December 2018

Not bad

Nothing to complain about, would recommend if someone had a bad experience elsewhere Reviewed on: 6th December 2018

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