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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.88 (804 reviews)

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3.88

Based on 804 reviews, last reviewed 21st Aug 2026

58% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always been helpful if I’m in a bad spot Always been helpful if I’m in a bad spot Reviewed on: 21st August 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (804)

a great bank

been with lloyds for over 30 years and they have always been spot on always Reviewed on: 28th December 2018

Utterly useless

Have no interest in you as an individual. Just care about selling you as many of their useless products as possible. Stay clear. Stay well clear. Reviewed on: 25th December 2018

Good service

It always has good service etc..was perfect Reviewed on: 24th December 2018

Fair awesome services

I have no words to say about the services and etc.. everything is perfect Reviewed on: 24th December 2018

Best bank of UK

No hiden fees. Easy to use. Good service. ;) Reviewed on: 18th December 2018

Everything what you need from a bank

They provide good services that easy to use Reviewed on: 18th December 2018

Great bank, had no issues so far.

Great banking service, been using it for years and haven't had any issues. Customer service has been great both in store and iver the phone. Reviewed on: 17th December 2018

Friendly staff.

Don't know if it is just the Prudhoe branch - but a really personal feel whenever I call in / do any transactions in branch. Reviewed on: 17th December 2018

They do the job

Seems to be less and less branches=near us which isn’t convenient. They are ok. Reviewed on: 13th December 2018

Ok but probably not the best bank

Not great terms for accidental overdraft. Not great interest rates. Plus is that there is still a branch on my high street. Reviewed on: 8th December 2018

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