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Lloyds Bank: Classic Account reviews

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4.02
Based on 758 reviews, last reviewed 2nd Jul 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
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3%
See only 1 star reviews
10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025
Prashel K's avatar
Prashel K

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (758)

Great bank

5
Really pleased with this simple account. Reviewed on: 11th February 2018
hazelwood's avatar
hazelwood

Great bank

4
Great bank - great communication & always been reliable! Reviewed on: 10th February 2018
Charlotte Geoghegan's avatar
Charlotte Geoghegan

happy to help

5
when my account got hacked they were very helpful and refunded me x Reviewed on: 10th February 2018
Amanda J Greensmith's avatar
Amanda J Greensmith

helpful and reasonable

5
Very reasonable bank. Very rarely have any issues, The fees are super low and the staff friendly Reviewed on: 10th February 2018
danstrom's avatar
danstrom

Waste of time

3
I signed up to the text alert service and asked to be notified when my account fell to £15 or less as I did not want to use my overdraft. The text notifications suddenly stopped and I received charges for going overdrawn on numerous occasions. I later found out from different internet forums that this had happened to many people. I was never notified that this service was being stopped. It cost me on several occasions and I am not happy about it Reviewed on: 10th February 2018
Sharon Arnott's avatar
Sharon Arnott

Poor service in branches

4
My local branch isn't bad, and the staff are efficient but poorly staffed so you have to book an appointment to see someone, usually about 2-3 weeks away. Whenever I go into the branch in my nearest city, the service is terrible and the staff clueless. I don't want to transact all my banking online but that's what we're being pushed to do. Reviewed on: 10th February 2018
JackD's avatar
JackD

Excellent benefits

5
I love the fact that you can get cash back using your debit card. I have also been the beneficiary of a 'have one on us 'payment which was a wonderful surprise. Reviewed on: 10th February 2018
Katy Berry's avatar
Katy Berry

great customer service

5
Always greeted with a smile on there face as you walk in the door, always there to help you with anything Reviewed on: 9th February 2018
Kerry Meneer's avatar
Kerry Meneer

Simple and Easy

4
No trouble with charges, no difficulties, just a simple easy to manage account without the bells and whistles that can be so unnecessary Reviewed on: 9th February 2018
Ashen Fox's avatar
Ashen Fox

Hassle free

3
Been with them for years, and overall it's a hassle free service. Reviewed on: 8th February 2018
Samke's avatar
Samke

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