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Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
81% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
Clare's avatar
Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

great customer service

5
Always greeted with a smile on there face as you walk in the door, always there to help you with anything Reviewed on: 9th February 2018

Simple and Easy

4
No trouble with charges, no difficulties, just a simple easy to manage account without the bells and whistles that can be so unnecessary Reviewed on: 9th February 2018

Hassle free

3
Been with them for years, and overall it's a hassle free service. Reviewed on: 8th February 2018

Reliable and meets my needs

5
Been a customer and had my current account for over 20yrs. They've met all my needs, got me through my uni days with a overdraft then helped me take out a loan to pay off my overdraft over 5yrs. Never had any problems. Reviewed on: 8th February 2018

Very easy to open a account friendly staff

5
Staff were really helpful and friendly and it was easy to open a simple account with them and very fast Reviewed on: 7th February 2018

Good customer service in my local bank

4
Very friendly staff who have plenty of time for the customers. Online banking is also easy to use and you can view a summary of all accounts at once. Reviewed on: 7th February 2018

Bankers

1
Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

4
Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

4
My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

5
I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

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