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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Improvements beingh Made

When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

Why bank anywhere else?

Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018

Solid

Solid and dependable over the years Reviewed on: 21st January 2018

Brilliant service, customer service excellent

I have been a victim of fraud. Money was taken out of my account. Lloyd's were quick to suspend the account when abnormal transactions were made, limiting the theft. Great customer service and a swift refund of my money. Reviewed on: 21st January 2018

LLOYDS

PREVIOUSLY NOT HAD A PROBLEM BUT RECENTLY NOTICED A DAILY OD FEE - WAS A SURPRISE Reviewed on: 19th January 2018

Never had any issues

I've been a customer since I was 16 and I'm now 31 I can't fault them Reviewed on: 18th January 2018

Great bank no issues

They always call to see if I need any help & want to come in to review my account. I always gets good customer service Reviewed on: 14th January 2018

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