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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.88 (804 reviews)

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3.88

Based on 804 reviews, last reviewed 21st Aug 2026

58% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always been helpful if I’m in a bad spot Always been helpful if I’m in a bad spot Reviewed on: 21st August 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (804)

A Long Standing Reliable Partner

I've been with Lloyds over 30 years and have found them to be reliable trustworthy and attentive. It hasn't crossed my mind to switch which comes from someone who regularly changes suppliers for virtually everything else. Reviewed on: 9th November 2018

Good customer service

Always an easy and quick experience whenever ive had a problem. Lloyds are efficient and easy to bank with Reviewed on: 9th November 2018

It's alright

It has no benefits apart from small cash back offers but customer service is okay and it's convenient as there are branches on every high street Reviewed on: 9th November 2018

Loyds Bank Current Account

Great service from this bank, no charges on account and have never had any issues with transactions Reviewed on: 8th November 2018

Online Banking is excellent

I think the layout of the online banking both mobile and other is excellent, easy to follow and I have never had a problem with them in 20+ years! Reviewed on: 8th November 2018

Its an ok bank

I like to have a branch nearby so i am paying more than i would but for that reason alone Reviewed on: 8th November 2018

Great experience

Great people, great bank, great products Reviewed on: 8th November 2018

Great service

At Ellesmere Port, I walked in to ask about moving off my basic account and left with a classic account, a savings account and an ISA - I was delighted at how informative and helpful all the staff were and felt no presdure - everything was explained very thoroughly in a way I understood. Reviewed on: 7th November 2018

Never needed to change

Had this as my classic account since opened my first bank account at 16 years of age. Always been reliable, honest and dealt with any issues I had quickly. Reviewed on: 7th November 2018

Easy to manage

Warnings when near limits and ullage to top up when funds are low. Really useful for those lean months. Reviewed on: 6th November 2018

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