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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Classic account

A basic account that doesn’t cost and does the job Reviewed on: 9th November 2018

Excellent

Was always wanting to help. Nothing is too much trouble x Reviewed on: 9th November 2018

A Long Standing Reliable Partner

I've been with Lloyds over 30 years and have found them to be reliable trustworthy and attentive. It hasn't crossed my mind to switch which comes from someone who regularly changes suppliers for virtually everything else. Reviewed on: 9th November 2018

Good customer service

Always an easy and quick experience whenever ive had a problem. Lloyds are efficient and easy to bank with Reviewed on: 9th November 2018

It's alright

It has no benefits apart from small cash back offers but customer service is okay and it's convenient as there are branches on every high street Reviewed on: 9th November 2018

Loyds Bank Current Account

Great service from this bank, no charges on account and have never had any issues with transactions Reviewed on: 8th November 2018

Online Banking is excellent

I think the layout of the online banking both mobile and other is excellent, easy to follow and I have never had a problem with them in 20+ years! Reviewed on: 8th November 2018

Its an ok bank

I like to have a branch nearby so i am paying more than i would but for that reason alone Reviewed on: 8th November 2018

Great experience

Great people, great bank, great products Reviewed on: 8th November 2018

Great service

At Ellesmere Port, I walked in to ask about moving off my basic account and left with a classic account, a savings account and an ISA - I was delighted at how informative and helpful all the staff were and felt no presdure - everything was explained very thoroughly in a way I understood. Reviewed on: 7th November 2018

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