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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (730 reviews)

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3.95

Based on 730 reviews, last reviewed 9th Mar 2025

1900% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Good Customer Service

This account does everything I need it to. Whenever I go into the bank in person the staff there are friendly and helpful. Very glad I switched to them. Reviewed on: 4th January 2018

Does all it should - easy and quick

I have been with the bank for over 10 year and never even thought of changinf my provider . Never have I have downtime or any issues . I am very happy customer Reviewed on: 3rd January 2018

Long service

I have been with Lloyds bank since leaving school and would not consider changing banks even 40 odd years on, helpful and informative and online banking is a doddle. Reviewed on: 3rd January 2018

Great current account

I think the basic Lloyds current account is really good. The online banking is really easy to use and the mobile banking app makes banking on the move very easy. Would definitely recommend. Reviewed on: 31st December 2017

Lloyds review

Friendly and very helpful staff, Reviewed on: 31st December 2017

'Does what it says on the tin'

I simply need a bank that effectively and efficiently manages my modest finances. I moved my accounts to Lloyds two years ago and have found them to be perfect for my needs. Provide advice when I need it, but not constantly pushing services that I do not want or indeed need. Reviewed on: 31st December 2017

Excellent

Been with Lloyds for 41 years. Never had a bad experience, in branch, on the phone or online.. Reviewed on: 24th December 2017

Been with Lloyds over 10 years

Customer representatives are always extremely helpful, never had a problem they couldn't sort! Reviewed on: 12th December 2017

fantastic

quick easy move from halifax,no late fees etc,its great for me Reviewed on: 10th December 2017

Amazing

Great customer service. Friendly, helpful and rigorous personal banking advisors ensure that all changes and terms are understood. Brilliant app. Fantastic customer service. Couldn’t recommend more highly! Reviewed on: 4th December 2017

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