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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

great customer service

Always greeted with a smile on there face as you walk in the door, always there to help you with anything Reviewed on: 9th February 2018

Simple and Easy

No trouble with charges, no difficulties, just a simple easy to manage account without the bells and whistles that can be so unnecessary Reviewed on: 9th February 2018

Hassle free

Been with them for years, and overall it's a hassle free service. Reviewed on: 8th February 2018

Reliable and meets my needs

Been a customer and had my current account for over 20yrs. They've met all my needs, got me through my uni days with a overdraft then helped me take out a loan to pay off my overdraft over 5yrs. Never had any problems. Reviewed on: 8th February 2018

Very easy to open a account friendly staff

Staff were really helpful and friendly and it was easy to open a simple account with them and very fast Reviewed on: 7th February 2018

Good customer service in my local bank

Very friendly staff who have plenty of time for the customers. Online banking is also easy to use and you can view a summary of all accounts at once. Reviewed on: 7th February 2018

Bankers

Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

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