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Lloyds Bank: Classic Account reviews

3.96
Based on 797 reviews, last reviewed 31st May 2026
30% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026
Gemma F's avatar
Gemma F

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026
James's avatar
James

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Very easy to open a account friendly staff

5
Staff were really helpful and friendly and it was easy to open a simple account with them and very fast Reviewed on: 7th February 2018

Good customer service in my local bank

4
Very friendly staff who have plenty of time for the customers. Online banking is also easy to use and you can view a summary of all accounts at once. Reviewed on: 7th February 2018

Bankers

1
Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

4
Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

4
My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

5
I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

Improvements beingh Made

3
When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

4
Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

5
Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

4
Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

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