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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (805)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Good service no hassle

Had this account for sometime it is quick and easy to access funds both at him and at work. Reviewed on: 7th January 2018

AN OK BANK

i HAVE ALWAYS BANKED WITH llOYDS BUT RECENTLY i HAVE THOUGHT OF CHANGING BECAUSE IT IS BECOMING SO HARD TO FIND A BRANCH THAT IS STILL OPEN. wE USED TO HAVE A BRANCH IN TOWNS NEAR US BUT NOW WE HAVE A MINIMUM 35 MINUTE JOURNEY TO FIND ONE. iM SO DISAPPOINTED Reviewed on: 7th January 2018

Excellent

Love it Reviewed on: 7th January 2018

Horrific daily charges

We have an overdraft and the daily charges are horrific on top of the monthly charges. No chance of ever paying it off Reviewed on: 5th January 2018

Great service

Lloyds have always been clear, helpful and direct. I especially like their online banking and mobile banking - both are clearly laid out and simple to use. Reviewed on: 5th January 2018

Does what it's supposed to

I wouldn't go to any other bank. I've never had a problem with them as far as I can remember. Reviewed on: 4th January 2018

Good Customer Service

This account does everything I need it to. Whenever I go into the bank in person the staff there are friendly and helpful. Very glad I switched to them. Reviewed on: 4th January 2018

Does all it should - easy and quick

I have been with the bank for over 10 year and never even thought of changinf my provider . Never have I have downtime or any issues . I am very happy customer Reviewed on: 3rd January 2018

Long service

I have been with Lloyds bank since leaving school and would not consider changing banks even 40 odd years on, helpful and informative and online banking is a doddle. Reviewed on: 3rd January 2018

Great current account

I think the basic Lloyds current account is really good. The online banking is really easy to use and the mobile banking app makes banking on the move very easy. Would definitely recommend. Reviewed on: 31st December 2017

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