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Lloyds Bank: Classic Account reviews

3.91
Based on 801 reviews, last reviewed 18th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026
M K 's avatar
M K

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026
Jia Ma's avatar
Jia Ma

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

fantastic

4
quick easy move from halifax,no late fees etc,its great for me Reviewed on: 10th December 2017

Amazing

5
Great customer service. Friendly, helpful and rigorous personal banking advisors ensure that all changes and terms are understood. Brilliant app. Fantastic customer service. Couldn’t recommend more highly! Reviewed on: 4th December 2017

No frills, just good banking with no gimicks

5
Used this type of account for the last 45years, no problems are always there when you want them Reviewed on: 3rd December 2017

Great service

5
Super reliable and friendly service from LLoyds, alwyas know my money is in safe hands with them and always very happy to help! I wouldnt trust another bank! Reviewed on: 30th November 2017

Disappointed

1
We dissatisfied with the service, we called more times to have an appointment to open a new business bank account, they sent me a email to said they lost my application. We went for few time in the branch and again I took another appointment. After 2 weeks we had an appointment finally, but they have created problems. We very very disappointed about that. Reviewed on: 29th November 2017

Lloyds banking

5
Banked with Lloyd’s for over 30 years , excellent service throughout. Reviewed on: 26th November 2017

No-fuss banking!

5
I have been a member of LLoyds Bank since arriving in England last year. It was easy to apply for a bank account. The staff are always friendly and helpful. I don't have extra fees to pay in order to keep my money in my account and the banking app is convenient and straightforward to use. Simple, easy banking! Reviewed on: 21st November 2017

Happy with Lloyds

5
Always helpful in branch - friendly staff and remember my kids names - small things make a difference. No problem with bank account. Reviewed on: 19th November 2017

Current account

4
This current account pays more interest than most savings accounts and you can also choose free rewards such as cinema tickets and magazine subscriptions Reviewed on: 19th November 2017

Lloyds current

5
Great and easy to use. Internet banking and text alerts when setting up new payees Reviewed on: 17th November 2017

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