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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Fantastic bank that actually cares about thier customers

Lloyds bank is always there when you need them, thier customer service is outstanding, always friendly and offer you advice. Reviewed on: 6th November 2017

customer service

excellent customer service, really helpful Reviewed on: 6th November 2017

Straightforward acct

Easy to use and easy to understand Reviewed on: 6th November 2017

Not much more than a standard bank

The lack of benefits for long standing customers is appalling, loyalty should be rewarded, instead the offers for switching banks seems much more enticing however would not want to go through the hassle of switching Reviewed on: 6th November 2017

Friendly and easy

I have just joined this bank and I have to say how easy it was to join. The staff are so friendly and helpful. Reviewed on: 5th November 2017

Great bank account

I am always happy with our bank account. I would always recommend Lloyds bank Reviewed on: 3rd November 2017

Decent service

Decent service, no limit to how much money I can take out in one day, but can't be overdraft without them knowing. Reviewed on: 18th September 2017

Student account holder

A bank like any other really, having an account with them and TSB, they don't really provide anything particularly interesting to students - they also have very high unplanned overdraft fees, which in an of themselves I don't disagree with, however it doesn't seem sensible to leave them so high on a student acct. I was once charged £15 for an overdraft of £2 which is borderline punitive. In any case, decent bank - could be more attractive to students. Reviewed on: 17th September 2017

Would recommend

Always great customer service when I visit the bank, always happy to help whenever they can, the internet banking is easy to use, got free cinema tickets from them which was great, only problems I've ever had were with isas but they sorted it out for me very quickly. Lloyds had been a great bank, would recommend. Reviewed on: 5th September 2017

Helpful friendly staff

Been with Lloyds for many years , they are always helpful and go the extra mile. Reviewed on: 30th June 2017

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