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London Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (822 reviews)

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4.78

Based on 822 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025

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About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

London Capital Credit Union Savings reviews (822)

Review of the London Capital Credit Union, Savings:

Exceptional Service and Unmatched Support

My friend introduced me to London Capital Credit Union three years ago, and since that moment, I’ve never looked back. From day one, every piece of advice and every transaction has been handled with effortless ease—entirely over the phone. Each time I call, I’m greeted by a team that is unfailingly courteous, friendly, and polite. What truly impresses me is how London Capital Credit Union consistently goes the extra mile. On numerous occasions, I’ve needed clarity on interest rates, guidance for setting up new savings plans, or assistance with transfers. Rather than offering a brief, routine response, the customer service representatives always take the time to dive deep: researching the latest information, consulting relevant departments, and then following up to ensure I fully understand. That dedication—conducted entirely over the phone—has made me feel both supported and valued as a member. Despite never having visited a branch in person, I’ve come to trust their phone-based service implicitly. Each conversation is met with genuine kindness and patience. They remember small details—like a long-term savings goal I mentioned months ago—and proactively check in to offer tailored suggestions. Their proactive approach and willingness to go above and beyond make every interaction feel personal and reassuring. In short, if you’re seeking a savings provider where every phone call brings expert advice, friendly support, and a team that truly cares, look no further than London Capital Credit Union. Thanks to their outstanding customer service, I’ve spent the past three years saving confidently and happily—knowing they’ll always go that extra mile for me. Reviewed on: 3rd June 2025

I registered and was communicated with quickly

I registered and was communicated with quickly Reviewed on: 16th July 2025

I have always enjoyed the excellent customer service.

I have always enjoyed the excellent customer service. It has always been prompt and excellent communication Reviewed on: 16th July 2025

Consistent contact very good, and really easy to nav...

Consistent contact very good, and really easy to navigate and understand Reviewed on: 16th July 2025

Always been very helpful, and rates are really good

Always been very helpful, and rates are really good Reviewed on: 16th July 2025

The process can seem a little lengthy but absolutely...

The process can seem a little lengthy but absolutely great, trustworthy and very helpful! Reviewed on: 16th July 2025

My experience

I have used the credit union for over 6 years now. Initially provided a loan, then as savings once loaned paid off. More recently approached them for a car loan and the process was simple., straight forward and even when I reached out due to a delay they responded quickly and assured me Reviewed on: 16th July 2025

Always have a great experience via phone or in person.

Always have a great experience via phone or in person. The staff’s are very helpful with great advice Reviewed on: 16th July 2025

A great experience

I’ve been a member for a few years now and have successfully borrowed and paid off loans as well as created some savings Reviewed on: 16th July 2025

You listen and react to needs.

You listen and react to needs. It also serves as a community of liked minded people aiming for the same cause. savings Reviewed on: 16th July 2025

Reply from London Capital Credit Union Hi Julian, Thank you for your feedback, we are happy to hear that you share our same values in helping others. Response date: 18th July 2025

The most reliable credit union I know .

The most reliable credit union I know . Grate way to save Reviewed on: 15th July 2025

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