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Loughborough Building Society: Savings reviews

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4.92
Based on 441 reviews, last reviewed 30th Dec 2025
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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2 star
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0%
1 star
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Latest highest rating:

5

The staff are all so welcoming friendly and helpful. The staff are all so welcoming friendly and helpful. Especially the banter with Jackie Reviewed on: 30th December 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (441)

Review of the Loughborough Building Society, Savings:

Good service great staff zakways helpful

5
Good service great staff zakways helpful Reviewed on: 22nd February 2024
Ben's avatar
Ben
Reply from Loughborough Building Society Thank you Ben, so glad that we could help you! Response date: 28th March 2024
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Loughborough Building Society

Easy to get to

5
Easy to get to, had an appointment but were seen early not kept waiting, Jackie didn't rush, explained well Reviewed on: 8th November 2025
Reply from Loughborough Building Society Thank you for your kind words, it's reassuring to know your visit was timely, comfortable, and clearly communicated. Response date: 10th November 2025
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Loughborough Building Society

In branch service review

5
Efficient response to requests for information sent by post. Reviewed on: 28th October 2025

Possibly considered "old fashioned" but a traditiona...

5
Possibly considered "old fashioned" but a traditional Building Society with passbook + face to face contact is what I wanted - Thank you Reviewed on: 23rd October 2025
Reply from Loughborough Building Society Thanks so much! We're glad our traditional, face-to-face service with passbooks was just what you were looking for. Response date: 27th October 2025
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Loughborough Building Society

In branch service review

5
Like the accounts and interest rates. It would be nice to see my accounts and transaction business online but only if this would not cause a reduction in the interest rates. Reviewed on: 21st October 2025

In branch service review

4
It would be good if you had internet online banking. Reviewed on: 21st October 2025

Friendly and helpful staff at Long Eaton

5
Friendly and helpful staff at Long Eaton Reviewed on: 16th October 2025

Good service from Emma

5
Good service from Emma and we get passbooks Reviewed on: 14th October 2025

Karen was very helpful and friendly.

5
Karen was very helpful and friendly............................................................................................................................................................. Reviewed on: 14th October 2025

Good experience, achieved what was required.

5
Good experience, achieved what was required. Lovely friendly efficient staff member. Overall satisfied. Reviewed on: 13th October 2025

Friendly helpful counter service, very stress free e...

5
Friendly helpful counter service, very stress free experience visiting the branch. No appointment necessary, always feel welcome Reviewed on: 13th October 2025

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