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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.22 (313 reviews)

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4.15

Based on 313 reviews, last reviewed 15th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (313)

Review of the LV (Liverpool Victoria), Car Insurance:

Competitive prices and helpful when needed

We were already covered for car insurance with LV and their renewal had increased even though there had been no claims during the year. We compared prices and got back to LV who agreed to drop renewal price, and we therefore purchased. Why does insurance companies not offer their lowest price upfront, rather than charging as much as they think they can get away with. There is no loyalty to existing customers. However, if fairness, we did have a claim the following year, not our fault, and LV couldn't have been more helpful. Have therefore awarded good marks for this insurer. Reviewed on: 10th March 2016

When it comes to renewal, they always quote us a hig...

When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quote and had to give customer service a call to get the lower amount offered. It's very frustrating they have double standards and try to take a ride of you don't do your due diligence. Reviewed on: 23rd August 2024

Delighted at discount on renewal offer

After working through numerous contrast and compare insurance sites could not find a decent price as was trying to reduce the LV renewal price. So rang LV yo my surprise and utter delight I was offered a reduction on my renewal that brought it in to a very reasonable price. Not only that but the quality of the insurance was outstanding including break down cover etc. Delighted Reviewed on: 23rd August 2024

Personality and Efficiency

Customer support team knowledgeable, efficient and personable. They try and best serve needs, really listen and don’t try and sell what isn’t needed. Reviewed on: 23rd August 2024

Efficient service however there is lack of update wh...

Efficient service however there is lack of update when renewing car insurance. Reviewed on: 23rd August 2024

The cheapest I found, but still expansive.

The cheapest I found, but still expansive. Reviewed on: 23rd August 2024

This year’s renewal cost has actually dropped!

This year’s renewal cost has actually dropped!!. I’ve always tried to stay insured with LV based on their excellent levels of cover and ease to deal with. Reviewed on: 23rd August 2024

Great price

Great price, accepted web site price, better then requote Reviewed on: 23rd August 2024

Very helpful, easy to work with when you have a claim.

Very helpful, easy to work with w Reviewed on: 23rd August 2024

LV highly recommended.

Very good company. Very helpful. Easy to arrange. Reviewed on: 23rd August 2024

I think they're fine

I think they're fine. Just fine. Average on price, decent enough customer service etc. They've decided they won't cover the area I live in going forward (NI) so that's disappointing Reviewed on: 23rd August 2024

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