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Manchester Credit Union: Loans reviews

4.93
Based on 848 reviews, last reviewed 16th Apr 2025
3700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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1%
2 star
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0%
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0%

Latest highest rating:

5

The overall experience was very smooth and easy howe... The overall experience was very smooth and easy however, the only downside was the response time as it did take about a week to hear back but apart fr... Read more Reviewed on: 16th April 2025
AP's avatar
AP

Latest lowest rating:

1

POOR customer service Said I would be eligible for a small Loan once i paid off my current balance, then did not help me at all, left very frustrated Reviewed on: 6th August 2024
Wayne S's avatar
Wayne S

About this product

Manchester Credit Union Loans reviews (848)

Review of the Manchester Credit Union, Loans:

Easy

5
The services are easy to understand, and to use. Reviewed on: 20th July 2022

The overall experience was very smooth and easy howe...

5
The overall experience was very smooth and easy however, the only downside was the response time as it did take about a week to hear back but apart from that there were no issues. Reviewed on: 16th April 2025

I've been a Credit Union member for years and the se...

5
I've been a Credit Union member for years and the service is always fantastic; very prompt and great loan rates. Reviewed on: 16th April 2025

Fantastic staff and service at Manchester Credit Union

5
I have a savings account with MCU and have been with them for many year's. I also renew my loan with them every year and they are with you every step of the way. The staff are all very helpful and lovely. Reviewed on: 15th April 2025

Excellent

5
I was in shock to see faster and cooperative they are i can 100% recommend and I am very happy Reviewed on: 14th April 2025

Good and quick service

5
All things good But I would like you to suggest to improve answering phone.very hard to contact you via phone Reviewed on: 14th April 2025

You are more than traditional banks.

5
You are more than traditional banks. You support peoples peace of mind. If banks are like you, then, high blood pressure will not be rampant God bless you all. Reviewed on: 14th April 2025

Over all a great service but it would be good if cus...

5
Over all a great service but it would be good if customers are kept informed about system outages or server disruptions than being quiet especially when all documentation has been signed and returned. Let customers know there are delays in returning funds so they're aware. Otherwise awesome product. Reviewed on: 9th April 2025

Amazing!

5
MCU has helped me on several occasions. I would recommend to anyone! Absolutely fantastic service!! 10/10 for me! Reviewed on: 28th March 2025

Very quick to respond i think this is a good way of...

5
Very quick to respond i think this is a good way of helping others and i think it should not be just for people on benefits but for those in full time work and for it to be accessible in the same way as some cannot get a loan from mcu even when in full time work due to circumstances. So it could be deducted straight from the wages. Reviewed on: 28th March 2025

I thought the process was quick and easy.

4
I thought the process was quick and easy. Reviewed on: 26th March 2025

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