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Mansfield Building Society: Mortgages reviews

4.58
Based on 428 reviews, last reviewed 2nd Mar 2026
53% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very efficient in dealing with enquiries. Very efficient in dealing with enquiries. Reviewed on: 2nd March 2026
Susan J's avatar
Susan J

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026
Fred's avatar
Fred

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (428)

Review of the Mansfield Building Society, Mortgages:

Easy and straightforward experience

5
Easy and straightforward experience Reviewed on: 29th April 2025

Helpful, knowledgeable and courteous at all times

5
Helpful, knowledgeable and courteous at all times Reviewed on: 11th October 2024

My experience has been great, communication is very...

5
My experience has been great, communication is very clear. Reviewed on: 30th September 2024

Good company to deal with

4
Haven't had much cause to contact (and our mortgage advisor has been the go-between), but no complaints with the service and price we've had. Reviewed on: 30th September 2024

Remortgage process was very smooth, and happy with t...

5
Remortgage process was very smooth, and happy with the service. Reviewed on: 27th September 2024

Self Build Mortgage

4
Good communication, benefits of the advance mortgage for self build were the reason for choosing Mansfield Building Society. Reviewed on: 24th September 2024

Excellent communication

5
Mansfield were very clear and communicated well throughout my application process. I knew what was going on with my application at the various stages Reviewed on: 18th September 2024

Deal expiry

5
As my old deal expired you made it very easy to take out a new one with you. This was a no brainer as I have been very happy with you over the previous 3 years Reviewed on: 18th September 2024

Great service, friendly customer service & quick res...

5
Great service, friendly customer service & quick responses Reviewed on: 16th September 2024

Excellent service

5
You have very good front-end contacts, quick, knowledgeable, efficient. No long telephone queues, without exception your people understood what was wanted, dealt with it quickly and sensibly. It restores my faith in companies that do the job efficiently, pleasantly, without claiming to be very busy. Well done all round. Oh, and we reckon we got a fairly good deal as well. Reviewed on: 16th September 2024

Was very good, would recommend to people and would u...

5
Was very good, would recommend to people and would use again if I was to buy a house again Reviewed on: 11th September 2024

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