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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (428 reviews)

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4.58

Based on 428 reviews, last reviewed 2nd Mar 2026

53% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Very efficient in dealing with enquiries. Very efficient in dealing with enquiries. Reviewed on: 2nd March 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (428)

Review of the Mansfield Building Society, Mortgages:

Easy and straightforward experience

Easy and straightforward experience Reviewed on: 29th April 2025

Foundation of life

Excellent service from start to finish hopefully more of the same going forward Reviewed on: 3rd February 2022

Mansfield were excellent

I can recommend Mansfield to everyone. They made things as simple as possible which was a huge relief. My policy had no penalty for paying it off early which is rare and they all seemed like the old days when customer service and no nonsense were the rules of the day. Brilliant all round. Reviewed on: 3rd February 2022

Super friendly and helpful

After having an absolute nightmare with another lender on this complicated mortgage - Mansfield stepped in and provided a comparatively “easy” and smooth transaction. Can’t thank the team enough. Reviewed on: 21st January 2022

Excellent

I have been with Mansfield BS as a mortgage lender for 18 years and throughout all this time their customer service has been excellent. I would highly recommend them. Reviewed on: 19th January 2022

Great traditional BS to deal with

Easy to deal with - no waiting for minutes at a call center-questions answered eff I first started out Reviewed on: 19th January 2022

My experience was that of efficiency and professionalism. Everything that was necessary to be completed was on time and enabled the process to be as stress free as possible.

The Mansfield Building Society understood the reasons for the mortgage and helped it to happen in a timely manner. Reviewed on: 18th January 2022

Morgage

I have been very pleased with Mansfield building society they have been very helpful throughout the term of my mortgage and I would recommend them Reviewed on: 12th January 2022

Friendly, welcoming staff

It's so nice to deal with people who understand you are not doing these things often, explain, listen in a lovely friendly way. Reply back quickly. We'll done all of you. Reviewed on: 7th January 2022

competative and approachable society

The Mansfield is good value for money and keeps me informed of all relevant matters. Reviewed on: 4th January 2022

Great Experience

For my first ever mortgage I was extremely nervous and had lots of questions to ask! Mansfield always went above and beyond and always responded to my queries first hand. Every team member I have spoken to have always being really accommodating and friendly. Thankyou! Reviewed on: 4th January 2022

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