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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (396 reviews)

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4.60

Based on 396 reviews, last reviewed 6th Jan 2026

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Great company and staff are very helpful Great company and staff are very helpful Reviewed on: 23rd December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (396)

Review of the Mansfield Building Society, Mortgages:

Deal expiry

As my old deal expired you made it very easy to take out a new one with you. This was a no brainer as I have been very happy with you over the previous 3 years Reviewed on: 18th September 2024

Everything went smoothly , and customer service was...

Everything went smoothly , and customer service was good Reviewed on: 9th July 2025

It was quick and easy, which is how we wanted...

It was quick and easy, which is how we wanted it to be Reviewed on: 4th July 2025

Very easy to work with, listened to the reasons rath...

Very easy to work with, listened to the reasons rather than just making decisions based on scores Reviewed on: 27th June 2025

Mansfield Review

Excellent packages for our particular circumstances. Not the best rates, however for us , being retired and funds invested in stocks and shares, good packages offered. Reviewed on: 23rd June 2025

Well done Mansfield BS

thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025

Been a customer since 2018 and have never had an issue.

Been a customer since 2018 and have never had an issue. Very straightforward service with friendly, insightful staff. Reviewed on: 11th June 2025

Professional

Every touch point I have with Meg Fisher is exceptional, professional yet friendly. Timely and attentive, couldn't ask for more. Reviewed on: 2nd June 2025

mortgage clearance

I do not have an awful lot to say but the customer service when I have needed to call has been excellent Reviewed on: 30th May 2025

Excellent service and rates, they truly care!

We struggled to find a mortgage as we had a unique situation but Mansfield helped us and gave us a good rate. The communication has always been excellent and they have always been very helpful whenever we have needed to contact them Reviewed on: 27th May 2025

Very compassionate when I've been experiencing finan...

Very compassionate when I've been experiencing financial difficulties Reviewed on: 23rd May 2025

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