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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (291 reviews)

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4.61

Based on 291 reviews, last reviewed 11th Feb 2025

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Mansfield BC Self Build Loan Mansfield BC provided my Self Build Loan. I found them extremely helpful throughout the process. If a query needing answering they were easy to cont... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (291)

Review of the Mansfield Building Society, Mortgages:

Great service!

As a pensioner needing a mortgage, Mansfield BS has listened, helped and been encouraging over the past 15 years. My mortgage is now almost repaid. Heartily recommend their service and understanding! Reviewed on: 30th January 2025

Very helpful and a good range of products

Any time I needed to contact them they were helpful and provided the information I needed. Lots of options too when it came to choosing a different mortgage product. Reviewed on: 4th June 2024

Exceptionally uncompetitive interest rates made me move

Generally the mortgages provided by the Mansfield were good. As with all financial institutions I find they are quick to increase interest rates and costs and slow to reduce but that goes for all. The remortgage offers provided to me were unrealistic and basically awful. The cheapest was still over £500 per MONTH more expensive that the Halifax we moved to.. Let that sink in.... Per Month MORE expensive.. it was unviable for me to remain at the Mansfield and I moved my business Reviewed on: 3rd June 2024

Reply from Mansfield Building Society Thanks for your feedback, we’re sorry to hear about your experience relating to the product options that were available for you at the time of your renewal. Please contact us on [email protected] or 01623 676345 to discuss and we’ll look into this further for you. Response date: 10th June 2024

Excellent mortgage provider delightful experience ov...

Excellent mortgage provider delightful experience over seven years Reviewed on: 30th May 2024

Mortgage Experience

Had the mortgage for about 8 years and when times were hard the support received was first class. I felt that they always listened and sort an outcome which suited both parties. Highly recommended (which I have already!) Reviewed on: 24th April 2024

The team work so hard

The team work so hard to help and make the process as streamline as possible, I feel like I am in safe hands. Although the process has been a long one and at times very detailed, the team have been really supportive and answered any questions I had when i called the first time they knew who i was i have never known such a personal touch. Thank you so much for helping me Reviewed on: 22nd April 2024

Renewal was quick and easy, was even contacted when...

Renewal was quick and easy, was even contacted when new products were available to see if we wanted to change Reviewed on: 25th March 2024

Always a pleasure to speak to and always helpful, al...

Always a pleasure to speak to and always helpful, always do what they say and will call you back if needed always had good experiences Reviewed on: 22nd March 2024

Prompt and efficient service

We used a broker however any correspondence has been prompt and overall we are happy with the attention to detail and overall service provided. Reviewed on: 1st February 2024

Excelent support and service, always accessible and...

Excelent support and service, always accessible and responsive and very verey helpful Reviewed on: 29th January 2024

Excellent service

We held our self build mortgage with Mansfield and then stayed with them to switch to residential with extra borrowing. Mansfield have always been excellent to deal with throughout our build and when we switched and requested extra borrowing the process was great. We dealt with Joanna Hodgkinson who was really attentive, friendly and professional. We had spoken to a couple of mortgage brokers before speaking to Joanne but her knowledge and professionalism was clearly miles ahead of anyone else we spoke to. The case was handled well and promptly. The mortgage rate was slightly higher than the high street but worth paying a bit more for the ease of dealing with them. Reviewed on: 23rd December 2023

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