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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (423 reviews)

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4.59

Based on 423 reviews, last reviewed 5th Feb 2026

38% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

If they need to be in touch they will try and contac... If they need to be in touch they will try and contact you regular as you may miss the call as well as keeping you up to date with emails. Nice people ... Read more Reviewed on: 5th February 2026

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (423)

Review of the Mansfield Building Society, Mortgages:

Great service

Great service - just had a better deal elsewhere. I did ask to stay with Mansfield but they could not compete with the new mortgage offer I had. Reviewed on: 22nd May 2020

Responsive and friendly customer services

Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

Customer Ser

Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

Mr and Mrs B Hargreaves

I found it was easy to work with the team. Reviewed on: 31st July 2025

Mansfield are extremely professional and helpful

Mansfield are extremely professional and helpful Reviewed on: 30th July 2025

Excellent service, poor value for money

Customer service was excellent however the renewal deal was an insult and would have cost us approx £200 a month more than the provider we moved to. Reviewed on: 29th July 2025

Been looking for a good mortgage provider

Been looking for a good mortgage provider and our broker recommended Mansfield and we never looked back Reviewed on: 28th July 2025

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