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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1420 reviews)

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4.65

Based on 1,420 reviews, last reviewed 9th Mar 2026

293% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1420)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

In Mansfield Building Society We Trust

The Mansfield building society is a family establishment - my great grandfather opened my first account with Five Pounds when I was only a few days old. Mansfield building society is not only an monetary investment but also family. I have been saving my entire life, most childhood Saturday mornings were spent with a brief visit in to watch my mother make a deposit. You can always trust the society tellers to have a smile - my favourite is Jill! They all make it a pleasure to save for the future rainy days! Reviewed on: 1st September 2020

A good product with competitive rates

Good rates on the account. Friendly and efficient service. Reviewed on: 5th August 2020

Ok

No feed back on account our if there’s a better one to move your money too Reviewed on: 5th August 2020

too old fashioned even for older customers...

Had to close a savings account have had for many years-needed money but it was impossible to do on-line despite customer for many years and having on-line portal. Had to write in. Then, despite having my bank details for interest payments, even after writing in to close account with my passbook, you wouldn't simply transfer the closing balance to my bank account but instead sent me a cheque, causing lots of extra time, cost and risk, especially during corona outbreak meaning I now have to go to bank or send it to them in post - more risk. This is costly for you too and in this day of modern technology, completely unacceptable as well as a waste of money. Reviewed on: 15th July 2020

pleased

perfect service unlike some other banks and building societies I have used Reviewed on: 14th July 2020

excellent service

Application made by mail. Account was opened and my passbook was with me by return of post. A lovely lady called Claire rang me about terms and conditions. Reviewed on: 14th July 2020

Excellent service

Visited the Sutton branch to open a new bond which I expected would have to be passed to the head office but no, I had already filled in the forms having downloaded them, the cashier copied my ID and verified it, checked the forms and too the cheque and said the book would be posted to me either that day or the next. I received the book the following day - you cannot better that! Reviewed on: 14th July 2020

Good counter service.

The lady in the Kirkby-in-Ashfield office (Diane) was very courteous and efficient. She made me feel like a valued customer. Reviewed on: 9th July 2020

Good service

A fast, efficient and quality service. Details were all spelled out on the website Reviewed on: 6th July 2020

Fast efficient service

Paperwork was simple and process straightforward. Not experienced such professionalism in a long time Reviewed on: 6th July 2020

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