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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1420 reviews)

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4.65

Based on 1,420 reviews, last reviewed 9th Mar 2026

293% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Competitive rates Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1420)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Happy

I was very happy with the service I got Reviewed on: 2nd July 2020

Good products, but not class-leading

After a period of non-availability, a Regular Saver Account has re-introduced, but the Interest Rate is only 1.20%. On the same day, I opened a Regular Saver Account with the Coventry Building Society, who are paying 1.85% Reviewed on: 1st July 2020

Good Personal Service

I have found the service from the savings team at Mansfield Building Society to be good. They treat you as an individual and it is s if they know you, rather than the corporate experience you get with a large bank. Reviewed on: 1st July 2020

Friendly and quick helpful service

Because of the virus I contacted the Society by phone and was answered quite quickly. The Advisor was very helpful. Reviewed on: 18th June 2020

Excellent service

A quality modern Building Society embracing and incorporating old world ethics Reviewed on: 18th June 2020

Cut in interest rates

When one can get better interest rates from NS&I (backed by the Government and therefore 100% secure) than from a building society it’s time to move your money. Reviewed on: 9th June 2020

Usually very competitive, but currently rather unappealing

Regular Savings Account currently unavailable. Refusal to supply Section 975 Certificates is an on-going annoyance Reviewed on: 8th June 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear of your frustrations regarding the Section 975 Certificate. With the introduction of the Personal Savings Allowance by the government in 2016, we are no longer able to offer this service. However, we are more than happy to write a letter of confirmation for all interest earned. Please contact us on 01623 676303 to discuss in more detail. Response date: 10th June 2020

My view

MBS provides excellent customer service by phone, post and email to me. Disapointed that they have reduced regular saver interest rates recently. Reviewed on: 29th May 2020

Poor returns for savers

My savings account matured, sent forms to put into another account assume it's been done though I've had no correspondence to confirm. New account interest rate not great. Reviewed on: 28th May 2020

Reply from Mansfield Building Society Thank you for your feedback. I am sorry to hear you have not yet received any correspondence regarding your maturity instructions, we are currently working on a backlog of post, however please contact us on 01623 676350 and we will look into this for you Response date: 29th May 2020

Not easy to transfer ISA

Obviously the rates on all finance have been reduced but when I received the new rate for my easy cash ISA it was so lie I added if there were any other ISA's I could transfer it to do I wouldn't lose the tax exemption but was told I that although there was a new fixed rate ISA that would pay 0.70% I couldn't transfer into it was only for new customers. I did not want to lose my years ISA allowance so I decided to transfer my ISA's & then this took much longer as apart from sending pass books back Mansfield did not electronic transfer. Reviewed on: 28th May 2020

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