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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1404 reviews)

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4.65

Based on 1,404 reviews, last reviewed 3rd Mar 2026

349% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Staff were attentive, professional and considerate. Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1404)

Review of the Mansfield Building Society, Savings:

An enquiry re opening a new Club account was dealt w...

An enquiry re opening a new Club account was dealt with efficiently and very professionally by the staff with a letter giving comprehensive instructions as to how to proceed. Excellent service for Tony Harrison Reviewed on: 28th April 2025

Service and Products for All Delivered with a Smile

I opened savings accounts for each of my 3 children when they were little. It was lovely to have a local branch where staff were welcoming and friendly. Thirty years later my son applied for a mortgage and received a very professional service. I have opened a regular savings account which I think is good value. And again I value the personal service being able to pop into the branch. I much prefer the friendly face to face customer service from staff who clearly enjoy their work than having to rely on impersonal, often automated telephone helplines. Reviewed on: 12th January 2026

Helpful with queries, and lovely to speak to a real...

Helpful with queries, and lovely to speak to a real person. Problem resolved without fuss and I was treated as though i was a valued customer, not just a sound-bite. Keep doing what you are doing. Reviewed on: 12th January 2026

Good service.

Always friendly & knowledgable service. Reviewed on: 12th January 2026

Always polite and friendly .

Always polite and friendly . the Sutton -in-ashfield branch is very convenient Reviewed on: 12th January 2026

Staff are always polite.

Staff are always polite. They go out of their way to help and the service is very good. Reviewed on: 12th January 2026

Did exactly what they said they would do!!!

Very knowledgeable and helpful. They did exactly what they said they would do in the time they said they would do it. Reviewed on: 12th January 2026

Always friendly staff and a good range of products t...

Always friendly staff and a good range of products to suit every need. Competitive rates too. Reviewed on: 12th January 2026

All excellent.

All excellent. Great service all round. Highly recommended. Local firm for local people. Reviewed on: 12th January 2026

Easy to talk to.

Easy to make an appointment and a professional, informative and pleasant experience. Reviewed on: 12th January 2026

Very Professional, knowledgeable and helpful.

Very Professional, knowledgeable and helpful. really care about helping their customers. Reviewed on: 12th January 2026

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