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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
360% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sample text - this is a test to capture the journey... Sample text - this is a test to capture the journey flow, not a review Reviewed on: 3rd March 2026
AC's avatar
AC

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
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HM
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1405)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

Easy to open an account

5
It has been easy to open an account and when I ran into difficulty I was given excellent help by a member of staff. Reviewed on: 16th June 2025
Derek R's avatar
Derek R

No problems or delay in opening a new ISA account wi...

5
No problems or delay in opening a new ISA account with the Society. Reviewed on: 16th June 2025
John Dexter's avatar
John Dexter

An odd phone call .

4
I recently sent in a passbook to transfer a expiring Cash ISA to a new 2-year one but was surprised to receive a "courtesy call" asking for details of my address and national insurance number. I gave the information then wondered if I'd been the victim of a scam. I was reassured by the fact that the caller was ringing from a Mansfield number . . . and the passbook was eventually returned, together with the new one - but still don't understand why a courtesy call should need the information required from me. Reviewed on: 16th June 2025
Goldcardholder's avatar
Goldcardholder

Transfer

5
Transferred accounts, everything went smoothly and on time. Reviewed on: 16th June 2025
Dave Hogg's avatar
Dave Hogg

Always a pleasant & friendly experience!

5
Always a very pleasant & friendly service at my Kirkby-in-Ashfield branch. Fabulous staff! Reviewed on: 16th June 2025
Louise G's avatar
Louise G

The time taken to do business with each department w...

3
The time taken to do business with each department was like watching paint dry Reviewed on: 16th June 2025
Bored customer 's avatar
Bored customer

In branch service review

5
Lovely friendly staff always here to help. Reviewed on: 16th June 2025

In branch service review

5
Recommended by husband. Cheerful staff. Reviewed on: 16th June 2025

Helpful staff

4
Staff have always been so polite and helpful when I attend. However, I would prefer if more was available online. Reviewed on: 14th June 2025
Katy's avatar
Katy

In branch service review

5
Always happy and friendly staff. Reviewed on: 14th June 2025

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