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Mansfield Building Society: Savings reviews

4.65
Based on 1,415 reviews, last reviewed 4th Mar 2026
375% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The cashier was very helpful and explained the proce... The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1415)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

An enquiry re opening a new Club account was dealt w...

5
An enquiry re opening a new Club account was dealt with efficiently and very professionally by the staff with a letter giving comprehensive instructions as to how to proceed. Excellent service for Tony Harrison Reviewed on: 28th April 2025

all good - staff efficient and responsive

5
all good - staff efficient and responsive Reviewed on: 25th April 2025

Fantastic Staff

5
The staff in the Kirkby-in-Ashfield branch were so friendly, helpful and welcoming - it was a breath of fresh air and really solidified that I’d picked the right place to open a savings accounts. Reviewed on: 24th April 2025

In branch service review

5
Very good service and pleasant staff. Reviewed on: 24th April 2025

Very friendly and efficient service

5
Very friendly and efficient service Reviewed on: 24th April 2025

Excellent products and customer service.

5
Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025

All excellent.

5
All excellent. Decided to try challenger ISA app only providers due to higher interest rates Reviewed on: 23rd April 2025

Very prompt and courteous responses

5
Very prompt and courteous responses Reviewed on: 23rd April 2025

Helpful staff

5
Very helpful staff who recommended a different account to get higher interest Reviewed on: 23rd April 2025

Easy to talk to and sort out my new ISA savings acco...

5
Easy to talk to and sort out my new ISA savings account. After filling in the application form I left my account books with them, they sorted the rest and posted the old and new account books out to me. Worked great for me. Reviewed on: 23rd April 2025

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