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Mansfield Building Society: Savings reviews

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4.65
Based on 1,414 reviews, last reviewed 4th Mar 2026
373% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Easy Quick and efficient service Easy Quick to replace matured ISA Reviewed on: 4th March 2026
David Peat's avatar
David Peat

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1414)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
Mansfield Building Society Logo
Mansfield Building Society

In branch service review

5
Opened account same day without appointment, Local branch. Reviewed on: 22nd April 2025

In branch service review

5
I love that you have a local branch with working people from the local area. Fantastically friendly and helpful. Reviewed on: 22nd April 2025

In branch service review

5
Pleasant , Knowledgeable staff, Dianne looked after us well!. Reviewed on: 22nd April 2025

In branch service review

5
Very friendly and helpful staff in the Kirkby. Reviewed on: 22nd April 2025

In branch service review

5
The staff are very good and helpful explaining everything as we go. Reviewed on: 22nd April 2025

In branch service review

5
Easy location to access, friendly and helpful staff, clear info on products offered. Reviewed on: 22nd April 2025

In branch service review

5
Staff are very friendly people who always put me at ease and are always willing to help and advice. Excellent service. Reviewed on: 22nd April 2025

In branch service review

5
Its local and nothing seems to be too much trouble for the staff to accommodate. Reviewed on: 22nd April 2025

Excellent staff. have services to the MBS b...

5
We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer service is outstanding at the Kirkby in Ashfield and Mansfield branch. Reviewed on: 17th April 2025
S.E.P's avatar
S.E.P

Service with a smile by a local independant company...

5
Initially my experience was at Sutton in Ashfield but changed to Mansfield when I moved. Always has really good customer service. Always smiling which makes a change these days Reviewed on: 16th April 2025
John R's avatar
John R

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