Smart Money People Logo

Mansfield Building Society: Savings reviews

4.65
Based on 1,415 reviews, last reviewed 4th Mar 2026
375% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The cashier was very helpful and explained the proce... The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1415)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

I dropped my passbook.

5
I dropped my passbook. It was handed in at the Chesterfield branch. They phoned to tell me and then posted it to my home Reviewed on: 23rd April 2025

In branch service review

5
Opened account same day without appointment, Local branch. Reviewed on: 22nd April 2025

In branch service review

5
I love that you have a local branch with working people from the local area. Fantastically friendly and helpful. Reviewed on: 22nd April 2025

In branch service review

5
Pleasant , Knowledgeable staff, Dianne looked after us well!. Reviewed on: 22nd April 2025

In branch service review

5
Very friendly and helpful staff in the Kirkby. Reviewed on: 22nd April 2025

In branch service review

5
The staff are very good and helpful explaining everything as we go. Reviewed on: 22nd April 2025

In branch service review

5
Easy location to access, friendly and helpful staff, clear info on products offered. Reviewed on: 22nd April 2025

In branch service review

5
Staff are very friendly people who always put me at ease and are always willing to help and advice. Excellent service. Reviewed on: 22nd April 2025

In branch service review

5
Its local and nothing seems to be too much trouble for the staff to accommodate. Reviewed on: 22nd April 2025

Excellent staff. have services to the MBS b...

5
We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer service is outstanding at the Kirkby in Ashfield and Mansfield branch. Reviewed on: 17th April 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products