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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,415 reviews, last reviewed 4th Mar 2026
375% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The cashier was very helpful and explained the proce... The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1415)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
Mansfield Building Society Logo
Mansfield Building Society

Service with a smile by a local independant company...

5
Initially my experience was at Sutton in Ashfield but changed to Mansfield when I moved. Always has really good customer service. Always smiling which makes a change these days Reviewed on: 16th April 2025
John R's avatar
John R

In branch service review

5
Helpful and Friendly staff on the Phone and in branch. Reviewed on: 16th April 2025

In branch service review

5
Very helpful and friendly staff on the phone and also in branch - we like to speak to a human being. Reviewed on: 16th April 2025

ISA transfer

5
Great customer service-just one small thing. The ISA transfer could have been dealt with a little sooner once the maturity date had been reached from the other ISA provider Reviewed on: 15th April 2025
Sharon O's avatar
Sharon O

Friendly and efficient.

5
Friendly and efficient. Answered all our questions and set up our accounts promptly Reviewed on: 15th April 2025
susan p's avatar
susan p

LOVE a branch where I can actually interact with hum...

5
LOVE a branch where I can actually interact with humans, excellent staff, excellent service, convenient localtion Reviewed on: 15th April 2025
jane ann white's avatar
jane ann white

Probably the best local Building Society.

5
Excellent local building society, its always nice to know that you can visit and speak to a member of staff face to face. I have been a member of the society for over 50 years having savings and my first mortgage in 1971. Carry on with the good work. Reviewed on: 15th April 2025
Dave Hogg's avatar
Dave Hogg

staff at sutton branch pleasant and knowledgeable an...

5
staff at sutton branch pleasant and knowledgeable and efficient Reviewed on: 15th April 2025
peter c's avatar
peter c

Staff very friendly

5
Staff very friendly, showed genuine interest in my wellbeing and family. Reviewed on: 15th April 2025
Julia S's avatar
Julia S

Great staff, excellent customer service

5
Great staff, excellent customer service Reviewed on: 15th April 2025
Steph's avatar
Steph

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