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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,415 reviews, last reviewed 4th Mar 2026
375% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The cashier was very helpful and explained the proce... The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1415)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
Mansfield Building Society Logo
Mansfield Building Society

Account management clunky

4
Your interest rates are very competitive. However, managing my account from a distance, I live in Wiltshire, challenging. I could not make withdrawals easily which meant that the quickest way to get my money was to close my account via an ISA transfer. Had withdrawals been easier I may well have continued saving with you. Reviewed on: 15th April 2025
Bren J's avatar
Bren J

In branch service review

5
Local investment, like being able to come in to see someone. Reviewed on: 15th April 2025

In branch service review

5
Friendly staff, Opening hours, Competitive rates. Reviewed on: 15th April 2025

In branch service review

5
Helpful, explain well, fitted us in for appointment. Reviewed on: 15th April 2025

In branch service review

5
First class customer service - Keep it up. Reviewed on: 15th April 2025

In branch service review

5
Only send year bumper bundle once. I've had 3. Reviewed on: 15th April 2025

In branch service review

5
Staff are very friendly people who always put me at ease and are always willing to help and advice. Excellent service. Reviewed on: 14th April 2025

In branch service review

5
Understands need of different age groups and customers. Reviewed on: 14th April 2025

In branch service review

5
Not treated like a number, personal touch. Reviewed on: 14th April 2025

In branch service review

5
Staff very friendly and helpful. Reviewed on: 14th April 2025

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