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Mansfield Building Society: Savings reviews

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4.65
Based on 1,416 reviews, last reviewed 5th Mar 2026
364% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026
Hazel C's avatar
Hazel C

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

5
Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025
Colin Edward Perry's avatar
Colin Edward Perry

Great customer service

5
Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Very efficient LOCAL building society that is OPEN...

4
Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025
Robert M's avatar
Robert M

Mansfield Building Society New Customer

5
New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025
Anon's avatar
Anon

In branch service review

5
Very pleased with the service I pleased from Becky. Reviewed on: 12th February 2025

It was very easy to open the accounts.

5
It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork Reviewed on: 12th February 2025
Alan Booth's avatar
Alan Booth

In branch service review

5
Friendly atmosphere and great service in the Chesterfield branch. Reviewed on: 11th February 2025

Just a basic desk 3 cashiers no privacy

4
Just a basic desk 3 cashiers no privacy Reviewed on: 11th February 2025
Martin x's avatar
Martin x
Reply from Mansfield Building Society Thanks for sharing your feedback. We always strive to exceed our members expectations and in future if you would prefer more privacy for your transaction, we can accommodate this with separate pods and interview spaces. Please ask a colleague when you arrive. Response date: 14th February 2025
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Mansfield Building Society

The staff were really helpful and informative

5
The staff were really helpful and informative Reviewed on: 11th February 2025
Sue B's avatar
Sue B

No queue and friendly, professional, polite and know...

5
No queue and friendly, professional, polite and knowledgeable staff Reviewed on: 11th February 2025
Penny M's avatar
Penny M

Very good service both in branch and on the phone.

5
Very good service both in branch and on the phone. I do not recommend any financial services to anyone hence the lower score. Reviewed on: 11th February 2025
David P's avatar
David P

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