Write a review

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (826 reviews)

View other Mansfield Building Society products

4.47

Based on 826 reviews, last reviewed 12th Feb 2025

49% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

It was very easy to open the accounts. It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary pa... Read more Reviewed on: 12th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (826)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Good but a bit slow at getting back to me,

Good but a bit slow at getting back to me, Reviewed on: 15th November 2024

10 days ago I posted my cash isa passbook to Mansfie...

10 days ago I posted my cash isa passbook to Mansfield Building Society head office to be updated. - I am still waiting for it to be returned to me. Reviewed on: 15th November 2024

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t met your expectations on this occasion. We are experiencing high demand at the moment and this is leading to our customer service levels not being at the standards that customers should expect. We are following up on all applications and requests, so please bear with us and thank you for your patience. In the meantime if you would like us to look into this further, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this for you. Response date: 27th November 2024

Been a member for 60 years and always had good exper...

Been a member for 60 years and always had good experience ,with savings and mortgage.Excellent helpful staff with good access to branches. Reviewed on: 15th November 2024

ISA account

Opened am ISA account very straightforward & quick. Reviewed on: 15th November 2024

Helpful approach from staff

Helpful approach from staff, particularly Tony Harrison the Savings Business Development Manager Reviewed on: 6th November 2024

Good interest rates for savers

I think that the interest rate at Mansfield Building Society are very good for savers. Reviewed on: 5th November 2024

Opening New Account

Given good advice regarding savings accounts. Reviewed on: 5th November 2024

Good, but watch the Bonus end dates.

Closed a/c as rate reduced at end of 12m bonus but have another Mansfield Bonus savings account. Reviewed on: 5th November 2024

AVOID! This bank is totally set in the past.

This bank is totally set in the past. They mess about with little passbooks and still send cheques in the post. You will waste so much time with this bank and their antiquated processes and mindsets. Reviewed on: 5th November 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. As a Mutual Building Society passbooks and cheques are an important part of our savings portfolio and many of our members enjoy this type of access. However we understand that some members want a quicker service and in these cases, they may benefit from our digital proposition. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our online options with you. Response date: 6th November 2024

Great rate, but communication a bit slow.

Great rate, but could have done with more timely comms e.g. it's been 3 weeks since I sent back form, no updated passbook, but assume this survey means it's all been completed Reviewed on: 4th November 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Savings
from first direct 4.95 from 11 reviews
Savings
from Monzo 4.84 from 47 reviews
Saver
from Bank of Scotland 3.43 from 7 reviews

There's still more to see!

Mansfield Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub